Track Lead - Sybase (Software)
India
Job Description
Track Lead - Sybase (Software)
Noida, Uttar Pradesh
Job Summary
The Track Lead in Support & Operations plays a vital role in managing and enhancing operational systems with a focus on continuous improvement, problem-solving, and achieving client service level agreements (SLAs). This position empowers teams through effective leadership and communication, driving innovation and ensuring top-notch support aligned with client expectations.
Key Responsibilities
1. Enhance Operational Systems By Implementing Sybase Administration Best Practices To Facilitate Improved Management Reporting And Streamline Information Flow.
2. Utilize Azure Tools To Monitor And Optimize Business Processes, Ensuring Alignment With Client Requirements And Expectations.
3. Lead And Mentor The Support Team In Effective Problem-Solving And Operational Excellence, Fostering Transparent Communication Of Project Goals And Objectives.
4. Drive Innovation By Proposing New Ideas For Process Development And Organizational Improvement, Leveraging Sybase And Azure Technologies.
5. Provide Tailored Solutions That Meet Customer Needs By Analyzing Operational Challenges Within The Existing Environment, Leading To Measurable Business Results.
2. Utilize Azure Tools To Monitor And Optimize Business Processes, Ensuring Alignment With Client Requirements And Expectations.
3. Lead And Mentor The Support Team In Effective Problem-Solving And Operational Excellence, Fostering Transparent Communication Of Project Goals And Objectives.
4. Drive Innovation By Proposing New Ideas For Process Development And Organizational Improvement, Leveraging Sybase And Azure Technologies.
5. Provide Tailored Solutions That Meet Customer Needs By Analyzing Operational Challenges Within The Existing Environment, Leading To Measurable Business Results.
Skill Requirements
1. Proficient In Sybase Administration With A Solid Understanding Of Database Management And Performance Tuning.
2. Strong Knowledge Of Azure Services And Their Application In Operational Environments.
3. Excellent Problem-Solving And Analytical Skills, Demonstrating A Proactive Approach To Operational Challenges.
4. Strong Leadership And Team Management Skills, With The Ability To Mentor And Guide Team Members Effectively.
5. Good Communication Skills, Ensuring Clarity In Conveying Project Goals And Client Expectations.
2. Strong Knowledge Of Azure Services And Their Application In Operational Environments.
3. Excellent Problem-Solving And Analytical Skills, Demonstrating A Proactive Approach To Operational Challenges.
4. Strong Leadership And Team Management Skills, With The Ability To Mentor And Guide Team Members Effectively.
5. Good Communication Skills, Ensuring Clarity In Conveying Project Goals And Client Expectations.
Other Requirements
1. Optional But Valuable: Microsoft Certified: Azure Administrator Associate
2. Optional But Valuable: Sybase Certified Professional Or Equivalent Certification In Database Administration
2. Optional But Valuable: Sybase Certified Professional Or Equivalent Certification In Database Administration
Information at a Glance
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Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
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Industry-benchmarked compensation
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Best-in-class healthcare benefits
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Personal time off
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Maternity and paternity benefits
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Access to skills / higher education programs/resources
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Discounts on products and services via Benefit Box
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Participate in CSR programs and live life with a purpose
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Opportunities to grow and advance your career
Note : The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.