Job Summary
The Track Lead for Support & Operations plays a pivotal role in driving operational excellence and fostering continuous improvement. This position is essential for ensuring that client service level agreements (SLAs) are consistently met while empowering teams through effective leadership and innovative problem-solving strategies.
Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. Monitor and manage privileged sessions to prevent unauthorized access. Perform regular health checks, patching, and system maintenance for PRA components. Troubleshoot issues related to PRA connectivity, authentication, and session management. Collaborate with IAM and security teams to enforce compliance with access policies. Document operational procedures, SOPs, and ensure adherence to SLAs. Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications Strong understanding of Identity and Access Management (IAM) principles. Hands-on experience with BeyondTrust PRA or similar PAM tools. Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. Familiarity with Windows/Linux administration and networking fundamentals. Excellent troubleshooting and problem-solving skills. Preferred Qualifications Certifications in BeyondTrust, PAM, or IAM technologies. Experience in enterprise security operations and compliance frameworks.
Key Responsibilities
1. Optimize Operational Processes By Leveraging Beyondtrust And Active Directory To Enhance Management Reporting And Facilitate Streamlined Information Flow Across Teams.
2. Collaborate With Clients To Thoroughly Understand Their Requirements, Ensuring The Support Team Consistently Meets Or Exceeds Client Expectations Through Effective Use Of Thycotic Privilege Manager And Beyondtrust Password Safe.
3. Lead, Mentor, And Motivate The Project Team, Ensuring Clear Communication Of Project Goals And Objectives While Utilizing Avecto For Security Administration.
4. Drive Innovation By Proposing And Implementing New Ideas For Process Development, Utilizing Existing Tools To Foster Organizational Progress And Efficiency.
5. Provide Tailored Solutions That Align With Customer Needs, Employing Active Directory And Beyondtrust Capabilities To Achieve Successful Business Outcomes.
Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. Monitor and manage privileged sessions to prevent unauthorized access. Perform regular health checks, patching, and system maintenance for PRA components. Troubleshoot issues related to PRA connectivity, authentication, and session management. Collaborate with IAM and security teams to enforce compliance with access policies. Document operational procedures, SOPs, and ensure adherence to SLAs. Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications Strong understanding of Identity and Access Management (IAM) principles. Hands-on experience with BeyondTrust PRA or similar PAM tools. Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. Familiarity with Windows/Linux administration and networking fundamentals. Excellent troubleshooting and problem-solving skills. Preferred Qualifications Certifications in BeyondTrust, PAM, or IAM technologies. Experience in enterprise security operations and compliance frameworks.
Skill Requirements
2. Proficiency In Thycotic Privilege Manager And Beyondtrust Password Safe For Managing Privileged Access.
3. Strong Understanding Of Avecto For Endpoint Security Management.
4. Excellent Problem-Solving Skills And Ability To Foster Teamwork And Collaboration.