Track Lead - Wireless Networking
United Kingdom
Job Description
Track Lead - Wireless Networking
City Of London, England

Job Summary

The Network Architect (E4.2) provides hands‑on architecture leadership for the Mosaic network environment. The role is responsible for design quality, technical governance, and proactive risk reduction across LAN, WAN, Wireless, SD‑WAN, and Network Security. This position bridges operations and strategy, ensuring the network is stable, compliant, and aligned to Mosaic’s business and technology roadmap.
Key responsibilities:
Own and govern end‑to‑end network design for Mosaic within the Managed Network Services scope.
Review and approve network designs, major changes, and transformation initiatives before implementation.
Define and maintain reference architectures, standards, and guardrails to ensure consistency across regions.
Provide architectural guidance to L3 and operations teams to reduce repeat incidents and design‑related issues.
Lead technical deep dives for chronic network problems and translate findings into remediation actions.
Support network modernization initiatives such as SD‑WAN evolution, wireless transformation, lifecycle upgrades, and security enhancements.
Partner with Mosaic IT leadership to present technical options, risks, and trade‑offs in a clear, fact‑based manner.
Participate in MORs, QBRs, audits, and customer reviews as the network architecture authority.
Engage vendors and OEMs as needed to validate designs and align roadmaps with Mosaic needs.
Scope and autonomy (E4.2 expectations):
Works independently on assigned architecture domains with limited supervision.
Makes design and technical decisions within agreed standards and escalates only when risk or scope exceeds boundaries.
Influences delivery outcomes through guidance rather than direct people management.
Acts as the primary technical authority for network architecture on the account.
Required experience and skills:
Strong hands‑on experience in enterprise LAN, WAN, SD‑WAN, Wireless, and Network Security.
Proven ability to design and review large‑scale, multi‑site network environments.
Solid understanding of resiliency, high availability, performance, and lifecycle management.
Experience working with operations teams to translate architecture into stable run‑state outcomes.
Ability to communicate complex technical topics clearly to non‑technical stakeholders.

Key Responsibilities

1. Enhance Operational Systems By Utilizing Data Sdwan And Wireless Wlan (Cisco) Technologies To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes.
2. Analyze Client Requirements To Ensure The Support Team Meets And Exceeds Client Expectations While Implementing Effective Sdwan Solutions.
3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Facilitating The Adoption Of Best Practices In Support Operations.
4. Drive Innovation By Bringing New Ideas For Process Development, Leveraging Wireless Wlan (Cisco) Capabilities To Enhance Organizational Performance.
5. Provide Tailored Solutions Aligned With Customer Needs Within The Scope Of Data Sdwan And Wireless Wlan Technologies, Leading To Improved Business Outcomes.

Skill Requirements

1. Proficient In Data Sdwan And Wireless Wlan (Cisco) Technologies.
2. Strong Problem-Solving Skills With An Emphasis On Operational Management.
3. Excellent Communication And People Management Skills.
4. Ability To Drive Innovation And Continuous Improvement In Support Operations.

Other Requirements

1. Optional But Valuable: Cisco Certified Network Professional (Ccnp) Or Cisco Certified Network Associate (Ccna) In Wireless
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.