Job Summary
Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals common Service Desk Tool like Remedy & Service Now. Also candidate will responsible for below mentioned tasks:
The role is the primary customer contact for detailed technical questions, is customer focused, and can set up customer requirements into a working environment solution, if necessary together with other disciplines
Key Responsibilities
NA
Skill Requirements
Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals common Service Desk Tool like Remedy & Service Now. Also candidate will responsible for below mentioned tasks:
Other Requirements
SDWan Knowledge, Juniper Mist Knowledge,