Track Lead - Wireless Networking
India
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Job Description
Track Lead - Wireless Networking
Mumbai, Maharashtra

Job Summary

Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals common Service Desk Tool like Remedy & Service Now. Also candidate will responsible for below mentioned tasks: • Handling Escalated Calls, Capacity Management, Problem Management, documentation of root cause analysis and assessment of problems reported via problem management process. • Changes in the network environment should be assessed and approved by L3 through proper change management process. • Bandwidth Consultancy Report. • Imparting Technical training to L2 and L1 engineers. • Diving into New Technologies for solving/fulfilling requirements to Customer as well HCL. • New Project Transition. • Preparation of Network Audit & Consultancy Report for assigns Customers in coordination with respective AM and L2 Team. • RUN book preparation and changing the low level design in co-ordination with stakeholders. • Creation of reachability for new on-board.

Key Responsibilities

NA

Skill Requirements

SDWan

Other Requirements

 Juniper Mist
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.