Job Summary
Cisco SDWAN SME rnrnRequirements : L3 Senior-LevelrnrnLocation: As per PRF rnrnrnThe role of Network SME is to do Site Survey & Analysuis amd Implementation of new SDWAN sites , Configure new and existing devices, perform Unit and Functional Testing for SD-WAN network of all supported SD-WAN technologies. rnrnKey Requirements:rnrn• Handon Experience on SDWAN Router Configuration , Cisco Switches and Access Point configuration. rn• Hand on Experience on LLD , HLD creation, updates. rn• Rich experience of QOS/MPLS, BGP, OSPF, L3VPN/L2VPN, BFD, SD-WAN, NetConf, NMS & OSS/BSS protocols.rn• Should have profound knowledge of OMP,DTLS, IP Sec & other Secure internet Gateway tunnel.rn• Good experience in SDWAN Multicloud environment, Azure Express route, Cloud-on Ramp, DIA, Zone base firewall, IPS, AMP, Umbrella.rn• Experience in SDN/NFV, SDWAN (Viptela is must and Velocloud / Versa is desirable) & Cisco cEdge & vEdge router onboarding to SDWAN controller.rn• Strong knowledge in cisco SDWAN all controller element vBond, vSmart & vManage in HA environment .rn• Demonstrated experience with LAN/WAN, routing protocols, VRRP, VRF, QoS, troubleshooting, and scriptingrn• Certifications in Cisco / Juniper / F5.rn• Demonstration of CCNP/CCNP SP (CCIP)/CCIE level (or higher) knowledge (or vendor alternatives) is must (required or comparable level)rn• Work experience on cisco vRouter in multi cloud environment.rn• Wireless & SD-Access knowledge is an advantage.rnrnrnResponsibilities:rnrn• Configure Cisco Devices, SDWAN Cisco Edge Routers, Switches and Aps. rnrn• Customer site Analysis. Visit customer location , capture and Prepare survey report on current Devices, location , status , recommendations. rn rn• Manage SDWAN Template, Control connection, PNP portal, BFD IP sec tunnel, SIG tunnelrnrn• Work with remote technicians and install various network elements associated with SDWAN deployments. This can include but is not limited to various white box solutions (Viptela, Velocloud, Versa etc.), vNFs (SDWAN, security, etc.) or other hardware components such as Cisco routers, Riverbed WAN Accelerators, Visual probes, LAN Switches, Wireless Netgates, LTE or Broadband modems, etc.rnrn• Manage and control a Network build bridge required for devices configuration. rnrn• Assists in network troubleshooting and provides input for root cause analysis for network build related issues.rnrn• Meet and maintain a dialog with support teams and Customer to support SDWAN Network projects.rnrn• Accurate documentation of activation activities, notes, client communication, etc.rnrn• Coordination of bridge calls, communication to engage resources, customer and vendors to resolve issues.rnrn• Provide support coordination, escalation and troubleshooting assistance for SDWAN Network infrastructure including Networkingrnrn• Troubleshoot various circuit types - Ethernet, T1/E1, T3/E3, BB, LTErnrn• Access MPLS backbone routers (Cisco, Juniper) and troubleshoot at various layersrnrn• Ensure monitoring of Devicesrnrn• Will be required to work in different shifts (Day/Night) including holidays and weekends as per project requirement.
Key Responsibilities
2. Analyze Client Requirements To Ensure The Support Team Meets And Exceeds Client Expectations While Implementing Effective Sdwan Solutions.
3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Facilitating The Adoption Of Best Practices In Support Operations.
4. Drive Innovation By Bringing New Ideas For Process Development, Leveraging Wireless Wlan (Cisco) Capabilities To Enhance Organizational Performance.
5. Provide Tailored Solutions Aligned With Customer Needs Within The Scope Of Data Sdwan And Wireless Wlan Technologies, Leading To Improved Business Outcomes.
Skill Requirements
2. Strong Problem-Solving Skills With An Emphasis On Operational Management.
3. Excellent Communication And People Management Skills.
4. Ability To Drive Innovation And Continuous Improvement In Support Operations.