Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
| Noida, Uttar PradeshBengaluru, Karnataka

Job Summary

Job Description:-

• Develop anomaly detection models for infrastructure health metrics and alert correlation

• Design embedding strategies for runbook content and operational knowledge bases

• Build statistical baselines for the weather map, targeting 40% reduction in unexplained alerts

• Analyze pre/post-change health check data to train AI reasoning models

• Create data-driven insights for the green/red observability dashboard

• Collaborate with the AI/ML Lead on model selection, feature engineering, and evaluation

Key Responsibilities

Skills Required:-

• Python (advanced), R, SQL for data analysis

• ML frameworks: scikit-learn, TensorFlow, PyTorch

• Anomaly detection and time-series analysis

• NLP and text analytics for log/alert parsing

• Statistical modeling and hypothesis testing

• Data visualization: Plotly, Dash, Streamlit

• Vector embeddings and similarity search

Skill Requirements

Skills Required:-

• Python (advanced), R, SQL for data analysis

• ML frameworks: scikit-learn, TensorFlow, PyTorch

• Anomaly detection and time-series analysis

• NLP and text analytics for log/alert parsing

• Statistical modeling and hypothesis testing

• Data visualization: Plotly, Dash, Streamlit

• Vector embeddings and similarity search

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.