Track Manager (Support & Operations)
Poland
Job Description
Track Manager (Support & Operations)

Job Summary

Operations Management for complex /large projects with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management.

Key Responsibilities

  • Drive restore testing solution sub-tracks to ensure delivery and risk reduction against Nordea restore testing ambitions
  • • Lead implementation team and internal key stakeholders in driving test solutions to implementation
  • • Design business verification, Scenario & Service testing and inclusion of RPO as part of technical verification
  • • Detailed operating model design with processes and procedures for line organization
  • • Establish strategic vision for program capabilities to bring bank within risk appetite regarding restoration testing
  • • Analyze impact of capabilities built on line organization including automation scenarios
  • • Update key stakeholders on progression of restoration testing
  • • Identify and implement testing solution processes for handing over restoration testing capabilities to line organization

Skill Requirements

  • Experience driving medium sized projects, engaging with relevant stakeholders, preparing workshops and agendas
  • Planning ahead and executing strategic initiatives
  • Relevant experience with Kanban boards and tools such as Jira
  • Analytical mindset to support initiatives and presentation materials requiring information gathering and data analysis
  • Ability to stay on top of deadlines, communicating clearly and concisely
  • Technical proficiency and knowledge of relevant software, project management tools, and emerging technologies in finance
  • Understanding risk management principles and practices in financial institutions
  • Familiarity with compliance requirements and ability to ensure projects adhere to legal and regulatory standards
  • Great stakeholder management across all levels of organization
  • Proven experience in managing complex projects including planning, execution, monitoring, and closing
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.