Track Manager (Support & Operations)
India
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Job Description
Track Manager (Support & Operations)
Chennai, Tamil Nadu

Job Summary

Job Summary:

We are seeking a highly experienced Level 3 Endpoint Security Engineer specializing in Encryption technologies, particularly Microsoft BitLocker. The candidate will be responsible for designing, implementing, and managing enterprise-wide encryption solutions to ensure data protection, compliance, and endpoint security posture.

Key Responsibilities

Key Responsibilities:

- Design and implement enterprise endpoint encryption solutions using BitLocker

- Define encryption policies, key management strategies, and compliance frameworks

- Manage BitLocker deployment via Group Policy, Intune, or SCCM

- Oversee encryption lifecycle including provisioning, recovery, and compliance monitoring

- Troubleshoot advanced encryption and key recovery issues

- Ensure secure storage and management of recovery keys (Azure AD / AD DS)

- Integrate encryption solutions with endpoint security and EDR platforms

- Conduct security assessments and audits related to data protection

- Develop automation scripts for BitLocker deployment and reporting

- Mentor L1/L2 teams and act as escalation point for encryption-related issues

Skill Requirements

Required Skills:

- Strong expertise in Microsoft BitLocker Drive Encryption

- Experience with Group Policy, Intune, SCCM for endpoint management

- Knowledge of encryption standards and key management concepts

- Experience with Active Directory / Azure AD integration

- Strong troubleshooting and problem-solving skills

- Understanding of endpoint security frameworks and compliance requirements

 

Other Requirements

Good to Have:

- Experience with other encryption tools (McAfee, Symantec Endpoint Encryption)

- Exposure to Microsoft Purview / Data Protection solutions

- Scripting skills (PowerShell for automation)

 

Certifications (Preferred):

- Microsoft SC-300 / SC-400

- CISSP / CISM

 

Soft Skills:

- Strong stakeholder and client management

- Leadership and mentoring capabilities

- Excellent communication and documentation skills

- Ability to drive strategic security initiatives
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.