Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
Gautam Buddha Nagar, Uttar Pradesh
Job Summary
Job Description – SCCM Engineer (L3.2)
Role Summary
The SCCM L3.2 Engineer is a Principal Engineer/Architect responsible for endpoint management strategy, enterprise architecture, modernization initiatives, cloud transformation, automation frameworks, and global device management governance.
Key Responsibilities
- Own enterprise SCCM and Endpoint Management roadmap.
- Design large-scale endpoint management solutions.
- Lead SCCM-to-Cloud transformation initiatives.
- Architect Co-Management and Intune migration strategies.
- Design highly available and scalable SCCM environments.
- Establish governance, standards, and operational frameworks.
- Drive automation and self-healing initiatives.
- Lead enterprise-wide patching and compliance programs.
- Provide architectural guidance to stakeholders.
- Review solution designs and major infrastructure changes.
- Drive service improvements and operational excellence.
- Work with customer leadership and audit teams on compliance requirements.
Technical Skills
Enterprise Architecture
- MECM/SCCM Enterprise Architecture
- Endpoint Management Strategy
- Cloud Management Gateway (CMG)
- Tenant Attach Architecture
Cloud & Modern Management
- Intune Integration
- Co-Management Architecture
- Cloud Attach
- Windows Autopilot
- Azure Services Integration
Automation & DevOps
- Advanced PowerShell
- Automation Frameworks
- API Integrations
- Configuration Baselines
Security & Compliance
- Zero Trust Endpoint Strategy
- Endpoint Security Frameworks
- Regulatory Compliance
- Vulnerability Management
Databases & Reporting
- SQL Server Administration (SCCM Related)
- Advanced Reporting
- Executive Dashboards
- Capacity Planning
Leadership Skills
- Solution Architecture
- Technical Governance
- Vendor Management
- Stakeholder Management
- Service Transformation
Experience
- 10+ years of EUC/Endpoint Management experience.
- 7+ years of SCCM/MECM architecture and administration.
- Experience leading SCCM modernization, Co-Management, and Intune migration programs.
Preferred Certifications
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Enterprise Administrator Expert
- ITIL Foundation / ITIL 4
- Microsoft Security Certifications
Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
Skill Requirements
null
Other Requirements
null
Information at a Glance