Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
Madurai, Tamil Nadu

Job Summary

Job Summary:

We are seeking a Level 3 Vulnerability Management Engineer with hands-on experience in Qualys for infrastructure vulnerability management. The candidate will be responsible for vulnerability scanning, analysis, reporting, and coordinating remediation activities to ensure a secure IT environment.

Key Responsibilities

Key Responsibilities:

- Perform vulnerability scans using Qualys across servers, network devices, and cloud environments

- Analyze scan results and validate vulnerabilities including false-positive identification

- Prioritize vulnerabilities based on risk, severity, and asset criticality

- Coordinate with remediation teams for vulnerability closure and tracking

- Monitor agent health and asset coverage across infrastructure

- Troubleshoot scan failures including authenticated scanning issues

- Maintain vulnerability reports, dashboards, and compliance documentation

- Support vulnerability lifecycle management including detection, analysis, remediation, and verification

- Work with stakeholders to communicate risks and mitigation strategies

Skill Requirements

Required Skills:

- Hands-on experience with Qualys Vulnerability Management and Policy Compliance

- Strong understanding of vulnerability assessment and remediation lifecycle

- Experience in vulnerability analysis, reporting, and coordination

- Knowledge of infrastructure components (Windows, Linux, Network devices)

- Familiarity with risk-based vulnerability management concepts

- Good analytical and troubleshooting skills

Other Requirements

Good to Have:

- Experience with other VM tools (Rapid7, Tenable)

- Knowledge of External Attack Surface Management (ASM)

- Basic scripting (PowerShell/Python)

 

Certifications (Preferred):

- Qualys Certified Specialist

 

Soft Skills:

- Strong communication and stakeholder management

- Ability to work in 24x7 shifts

- Good documentation and reporting skills

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.