Track Manager (Support & Operations)
India
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Job Description
Track Manager (Support & Operations)
Hyderabad, Telangana

Job Summary

The Active Directory & Azure AD Administrator (L3) is responsible for the design, implementation, administration, maintenance, and optimization of enterprise identity and access management services across on-premises and cloud environments. This role manages Active Directory Domain Services (AD DS), DNS, DFS, PKI, ADFS, Azure Active Directory, and hybrid identity solutions, ensuring high availability, security, scalability, and operational excellence. The resource will lead Active Directory infrastructure deployments, migrations, upgrades, consolidation projects, and cloud integrations while providing advanced troubleshooting for authentication, replication, DNS, trust relationships, Group Policies, federation services, and identity synchronization. The role also includes managing Azure AD services such as MFA, Conditional Access Policies, PIM, RBAC, B2B/B2C collaboration, Enterprise Applications, Identity Protection, and Azure AD Connect. Additionally, the position requires hands-on expertise in AD migration tools (QMM, ADMT), PowerShell automation, Active Directory health monitoring, backup and recovery, disaster recovery planning, PKI certificate services, LDAP/LDAPS integrations, and proactive directory hygiene management. The individual will serve as a subject matter expert for enterprise identity infrastructure, ensuring secure, compliant, and resilient authentication services across hybrid cloud environments.

Key Responsibilities

AD - Job Description for Level 3 1) Install, configure, and maintain Active Directory Domain Controllers / Site / Site Links / Subnets. 2) Design, Test, Deploy and Troubleshoot Group policies for Enterprise Customers 3) Monitor AD health and proactively fix issues 4) Troubleshooting AD authentication Failed & Account Lockout related issues 5) Install, Configure and Maintain AD Integrated & Non-AD Integrated DNS Zones 6) Install, Configure and Maintain DFSR & Namespace 7) Good knowledge on PowerShell Script for AD object auditing /report generate / Troubleshooting. 8) Active directory Clean-up knowledge (Inactive User | Inactive Computer | Inactive GPO | Stale DNS Records | Inactive Site | Inactive Sitelink | Inactive Subnet) 9) Working knowledge on DNS aging and Scavenging 10) LDAP/LDAPS integration of customer applications 11) Strong knowledge on FSMO roles (Transfer / Seize) 12) Active Directory backup and Restore 13) Experience on Single object / multiple objects restore from AD Recycle bin 14) Troubleshooting trust related issues 15) Experience on Active Directory Migration (Users | Groups | Computers | Servers | Apps) from One forest to another forest 16) Monitor and maintain SYSVOL health 17) Experience on Domain Controllers Upgrade to higher version of Operating System 18) Experience on Domain Controllers consolidation 19) Extending active directory to Cloud (Azure | AWS) 20) Configure and Maintain NTP for Enterprise Infrastructure 21) Hands on experience on AD Domain Migration using QMM | ADMT Tool. 22) Install, Configure and Maintain Active Directory Federation Services 23) Install, Configure and Maintain PKI Environment. 24) Install, configure, and maintain ADFS Infra and Migrate ADFS to Azure AD. 25) Hands on experience on Azure AD connect tool and troubleshoot and fix issues 26) Configure and Manage Azure Active Directory (Managed Domain, MFA, Enterprise App, App Registration, CAP, Azure AD Sync issue, B2B, B2C, RBAC, PIM, Guest User & Risk identity Protection)

Skill Requirements

Active Directory Domain Services (AD DS) Azure Active Directory (Entra ID) DNS, DFSR & Namespace Administration Group Policy Design & Management ADFS & Federation Services PKI / Certificate Services Azure AD Connect AD Forest & Domain Migrations QMM & ADMT Migration Tools PowerShell Scripting & Automation Identity & Access Management (IAM) MFA, Conditional Access & Identity Protection RBAC & Privileged Identity Management (PIM) LDAP/LDAPS Integration Disaster Recovery & Backup/Restore

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.