Track Manager (Support & Operations)
India
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Job Description
Track Manager (Support & Operations)
Hyderabad, Telangana

Job Summary

DC Migration SME (L3) Lot 5 – Data Centre Migration Location: Hyderabad / Bangalore Experience: 10–12 Years Role Summary The Data Centre (DC) Migration SME will be responsible for leading and governing data centre migration and consolidation initiatives across server, storage, network, middleware, security, and application environments. The role will provide technical leadership and migration expertise to ensure smooth transition of workloads from legacy data centres to target environments, including cloud, co-location, or modernized data centre platforms.

Key Responsibilities

Roles and Responsibilities • Lead end-to-end data centre migration activities, including assessment, planning, design, migration, cutover, and stabilization phases. • Conduct infrastructure discovery, dependency mapping, application affinity analysis, and migration readiness assessments. • Develop migration strategies, wave plans, runbooks, cutover plans, rollback procedures, and implementation schedules. • Coordinate with server, storage, network, database, middleware, cloud, security, and application teams to execute migration activities. • Identify migration risks, dependencies, technical constraints, and develop mitigation plans to minimize business disruption. • Lead migration governance reviews, technical workshops, and stakeholder communications throughout the migration lifecycle. • Support infrastructure modernization initiatives including virtualization, cloud adoption, workload optimization, and platform consolidation. • Manage migration testing, validation, business sign-off, and operational readiness activities. • Drive issue resolution during migration windows and provide SME support for critical migration events and cutovers. • Develop migration documentation, architecture diagrams, operational procedures, and knowledge transfer materials. • Collaborate with project managers, architects, service owners, and business stakeholders to ensure successful migration outcomes. • Support post-migration stabilization, performance validation, and service transition into BAU operations.

Skill Requirements

Mandatory Skills • Data Centre Migration & Transformation • Infrastructure Discovery & Dependency Mapping • Migration Planning & Cutover Management • Server, Storage & Network Technologies • Virtualization Technologies (VMware / Hyper-V) • Cloud Migration Concepts (Azure / AWS) • Infrastructure Architecture & Design • Risk & Dependency Management • Technical Governance & Reporting • Stakeholder Management Preferred Skills • Azure Migrate • AWS Migration Hub • VMware HCX • ServiceNow CMDB • Infrastructure Automation Tools • Power BI Reporting • Data Centre Consolidation & Modernization

Other Requirements

Certifications Mandatory • ITIL v4 Foundation Preferred • Azure Administrator (AZ-104) • Azure Solutions Architect (AZ-305) • AWS Solutions Architect Associate • VMware VCP • PMP • PRINCE2 Practitioner Soft Skills • Strong technical leadership and migration planning capabilities • Excellent stakeholder management and communication skills • Strong analytical and problem-solving mindset • Ability to manage complex migration dependencies and risks • Strong documentation and governance focus
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.