Track Manager (Support & Operations)

India
Job Description

Track Manager (Support & Operations)

Chennai, Tamil Nadu

Job Summary

Should have 7+ years of relevant experience that includes:  

  • Strong Knowledge in Data Security DLP (Zscaler Cloud DLP, Forcepoint Endpoint DLP,Proofpoint Email DLP & Microsoft Purview Web DLP)
  • Strong Knowledge in Symantec & Crowdstrike
  • Expertise in designing and implementing McAfee DLP solutions McAfee ENS Encryption, TIE, DXL, ATD & Advanced knowledge about Data classification including. 

       McAfee DLP Discover 

       McAfee DLP Monitor 

       McAfee DLP Prevent 

       McAfee Host DLP and network DLP appliance 

       McAfee Device Control 

Key Responsibilities

  • Advance knowledge of McAfee ePo Platform in large Enterprises 
  • Integration of DLP with SIEM 
  • An Excellent knowledge in Data Privacy and Protection concepts.
  • Experience in design and implementation of Data Protection technologies like DLP Database or File or Email Encryption or Data Masking Test Data Masking or Dynamic Data Masking PKI
  • Should have experience in integrating data protection solutions with other security solutions and business intelligence solutions. 
  • Deploy Software/Firmware updates and Patches 
  • Should have good product understanding and problem-solving capability  
  • Excellent knowledge of PCI DSS and ERM compliance and standard  
  • Ensure protection of networks, systems, and applications by enforcement of DLP security policy and through use of systematic DLP event analysis 
  • Policy exception configuration as per business requirement 
  • Monitor DLP information security alerts though the use of available DLP tools to respond, triage, and escalate as needed.  
  • Analyze event/alert patterns to properly interpret and prioritize threats with available DLP tools and other data protection devices. 
  • Identify trends and drive requirements aimed at improving and enhancing existing data loss prevention detection policies. 
  • Provide support to projects that enhance reporting, workflow, change/incident/problem management. 
  • Provide technical advice and input for the support of integrated security systems and solutions. 
  • Interface with clients in the strategic design process to translate security and business requirements to improve the efficiency of daily tasks, monitoring, and processes with innovative ideas 
  • Perform the Root Cause Analysis 
  • Product related problem management, bug-fixes 
  • Coordinate with OEM for support issues 

Soft skills 

  • Should have good verbal/written communication skills 
  • Should be willing to work in 24x7 environments 
  • From time to time travel opportunities may be assigned 
  • Incumbent should carry continual system improvement mindset and able to demonstrate in work. 
  •  Client facing technical analysis report and presentation skill 
  • Capable to support and mentor team

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.