Track Manager (Support & Operations)
United States
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Job Description
Track Manager (Support & Operations)
Others, Florida

Job Summary

Seeking a highly skilled and experienced System Administrator at Level 3 to lead our advanced system administration efforts. The ideal candidate will play a critical role in designing, implementing, and optimizing our Windows based infrastructure, should possess excellent problem-solving skills, and the ability to mentor junior team members.

Key Responsibilities

Lead the design, implementation, and maintenance of complex Windows-based systems, including servers, clusters, and virtualized environments. • Provide expert-level technical support for escalated incidents and complex service requests, collaborating closely with Level 1 and Level 2 teams. • Analyze and resolve critical system and application issues, ensuring high availability and performance of the windows infrastructure

Skill Requirements

Architect and manage Active Directory and related services, including integration with other enterprise systems. • Develop and implement best practices, ensuring the integrity and confidentiality of the Windows environment. • Collaborate with cross-functional teams to plan and execute system upgrades, migrations, and patch management.

Other Requirements

Bachelor’s degree in information technology, Computer Science, or related field • Minimum of 8 years of experience as Windows System Administrator at Level 2 or Level 3. • In-depth expertise in Windows Server operating system (e.g., 2016, 2019, 2022) and Windows desktop operating system (e.g., Windows 10) • System Center Configuration Manager (SCCM) 2012 – 1602 experience - Build, Deployment, Patching, Asset management experience. • Extensive knowledge of Active Directory design, implementation, and management, including Group Policy, DNS, DHCP and other Windows infrastructure services • Strong scripting skills with languages like PowerShell for automation and task execution. • Proficiency in virtualization technologies such as VMware or Hyper-V.
Maximum Salary (US):  145000
Minimum Salary (US):  81000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.