Track Manager (Tools & Automation)
India
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Job Description
Track Manager (Tools & Automation)
Bengaluru, Karnataka

Job Summary

Role Overview
Lead large-scale technology programs, service delivery engagements, Agile transformations, and enterprise project portfolios. Responsible for end-to-end project governance, budgeting, stakeholder management, delivery excellence, risk management, and Scrum leadership across global teams. 

Key Responsibilities

Key Responsibilities

  • Manage end-to-end project and program delivery including planning, budgeting, execution, and governance.
  • Lead Agile/Scrum teams, sprint planning, backlog refinement, reviews, and retrospectives.
  • Drive service delivery excellence, KPI/SLA management, forecasting, and operational governance.
  • Manage stakeholder relationships, executive reporting, audits, UAT planning, and RCA activities.
  • Lead transition, transformation, and change management initiatives.
  • Establish delivery standards, quality processes, and knowledge management frameworks.
  • Govern ITIL Change Management processes including risk assessment, CAB coordination, and implementation reviews.
  • Mentor project managers, Scrum teams, and technical delivery teams. 

Skill Requirements

Core Skills

  • Project & Program Management
  • Service Delivery Management
  • Agile / Scrum
  • ITIL Change Management
  • Digital Transformation
  • Release Management
  • Client & Stakeholder Management
  • Financial Planning & Budgeting
  • Transition & Transformation
  • Global Delivery Management
  • Risk & Quality Management
  • Knowledge Management 
  • Copilot agent and poweapp/ powerbi development

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.