Track Manager (Support & Operations)
India
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Job Description
Track Manager (Support & Operations)
Bengaluru, Karnataka

Job Summary

 Owns the design and automation of Linux patching across the SG estate. Anchors Red Hat Satellite operations, defines patch lifecycle for managed and non-managed instances, and drives Phase 2 automation gains for the largest patching surface.

Key Responsibilities

■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.

Skill Requirements

■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.

Other Requirements

■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.