Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
Gautam Buddha Nagar, Uttar Pradesh
Job Summary
Job Description – Intune Engineer (L3.2)
Role Summary
The Intune L3.2 Engineer is a Principal/Lead Engineer responsible for enterprise architecture, platform governance, strategic roadmap planning, security transformation initiatives, and global endpoint management modernization across the Microsoft ecosystem.
Key Responsibilities
- Own enterprise Intune architecture and roadmap.
- Design global endpoint management and security strategies.
- Lead large-scale Intune migration and transformation projects.
- Architect Cloud Native endpoint management solutions.
- Drive Zero Trust implementation initiatives.
- Design enterprise Conditional Access and compliance frameworks.
- Define governance, standards, and operational models.
- Lead platform optimization and automation initiatives.
- Provide executive-level technical consultation.
- Review and approve solution designs and major changes.
- Drive service improvements and operational excellence.
- Mentor L2, L2.3, and L3 engineers.
Technical Skills
Enterprise Architecture
- Microsoft Intune Architecture
- Endpoint Management Strategy
- Cloud-Native Workplace Solutions
- Enterprise Mobility & Security
Security & Compliance
- Zero Trust Architecture
- Advanced Conditional Access
- Privileged Access Management
- Risk-Based Access Controls
Endpoint Security
- Microsoft Defender Suite
- Endpoint Privilege Management
- Attack Surface Reduction
- Compliance Frameworks
Automation & Integration
- Advanced PowerShell
- Microsoft Graph API
- Logic Apps
- Automation Runbooks
- API Integrations
Advanced Deployments
- Global Autopilot Deployments
- Co-Management Architecture
- Tenant Consolidation & Migration
- Cross-Tenant Device Migration
Leadership
- Solution Governance
- Technical Leadership
- Architecture Reviews
- Service Transformation
Experience
- 10+ years of EUC/Workplace Services experience.
- 7+ years in Microsoft Intune/MEM architecture and administration.
- Experience delivering large-scale enterprise mobility and endpoint transformation programs.
Preferred Certifications
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Enterprise Administrator Expert
- Microsoft Security Operations Analyst Associate
- ITIL Foundation / ITIL 4
Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
Skill Requirements
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Other Requirements
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Information at a Glance