Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
Chennai, Tamil Nadu

Job Summary

Job Summary:

We are seeking a highly experienced Level 3 Endpoint Security Engineer specializing in Encryption technologies, particularly Microsoft BitLocker. The candidate will be responsible for designing, implementing, and managing enterprise-wide encryption solutions to ensure data protection, compliance, and endpoint security posture.

Key Responsibilities

Key Responsibilities:

- Lead investigation of high-severity and complex security incidents escalated from L1/L2

- Perform deep-dive analysis across SIEM, EDR, network, and system logs

- Conduct advanced threat hunting based on TTPs, IOCs, and MITRE ATT&CK framework

- Develop and tune detection rules, use cases, and correlation logic

- Perform root cause analysis (RCA) and provide remediation strategies

- Integrate SOC monitoring tools with SOAR and automation platforms

- Improve detection coverage and reduce false positives

- Lead incident response bridge calls and coordinate with cross-functional teams

- Generate detailed reports on incidents, trends, and security posture

- Mentor L1/L2 analysts and provide technical guidance

Skill Requirements

Required Skills:

- Strong expertise in SOC monitoring and SIEM tools

- Deep understanding of incident response lifecycle

- Knowledge of threat intelligence, MITRE ATT&CK, and attack techniques

- Experience in log analysis and event correlation across multiple sources

- Hands-on experience with EDR, IDS/IPS, DLP, and firewall data

- Strong analytical, investigative, and troubleshooting skills

Other Requirements

Good to Have:

- Experience with SOAR tools (Tines, Cortex XSOAR)

- Knowledge of scripting (Python, PowerShell) for automation

- Experience in cloud security monitoring (Azure/AWS)

 

Certifications (Preferred):

- GCIH / GCIA / CISSP / CEH

 

Soft Skills:

- Strong leadership and stakeholder management

- Excellent communication and reporting skills

- Ability to handle high-pressure situations

- Mentoring and team development

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.