Track Manager (Tools & Automation)
India
Job Description
Track Manager (Tools & Automation)
Noida, Uttar Pradesh

Job Summary

Perform a consulting / Technical role with leadership in both business and application development in order to drive best in class technology solutions. Act as a subject matter expert providing the vision and strategy for functional application domain architecture Develop in-depth assessments which validate specific technology and architecture directions as appropriate for business solutions Act as the subject matter expert for the functional domain to address application integration and infrastructure framework related questions Coordinate with other architects and technical SMEs to drive best practices and overall architectural consistency. Work with vendors to understand emerging technologies, technical and functional roadmaps, and applicability to the environment Define alert thresholds, priority, event correlation and configuring with respect to application. Enabling and configuring auto-ticketing application and infrastructure. Good knowledge on integration with ITSM tools. -Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed. -Self-starter who is motivated by success and can manage time effectively. -Will be required to work outside normal business hours and on weekends as required.

Key Responsibilities

MOOGSOFT – JOB DESCRIPTION\\\\r\\\\n\\\\r\\\\nRequirements - Previous experience providing technical support and Consulting for Moogsoft or similar tool. \\\\r\\\\n\\\\r\\\\nSummary – \\\\r\\\\nPerform a consulting / Technical role with leadership in both business and application development in order to drive best in class technology solutions. \\\\r\\\\nAct as a subject matter expert providing the vision and strategy for functional application domain architecture\\\\r\\\\nDevelop in-depth assessments which validate specific technology and architecture directions as appropriate for business solutions\\\\r\\\\nAct as the subject matter expert for the functional domain to address application integration and infrastructure framework related questions\\\\r\\\\nCoordinate with other architects and technical SMEs to drive best practices and overall architectural consistency.\\\\r\\\\nWork with vendors to understand emerging technologies, technical and functional roadmaps, and applicability to the environment\\\\r\\\\nDefine alert thresholds, priority, event correlation and configuring with respect to application.\\\\r\\\\nEnabling and configuring auto-ticketing application and infrastructure.\\\\r\\\\nGood knowledge on integration with ITSM tools.\\\\r\\\\n \\\\r\\\\n\\\\r\\\\n-Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed.\\\\r\\\\n-Self-starter who is motivated by success and can manage time effectively.\\\\r\\\\n-Will be required to work outside normal business hours and on weekends as required.\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nRequirements - 8+ year experience in tools/infrastructure domain\\\\r\\\\n-Solid scripting skills (e.g., Python, PowerShell, Shell script, Perl script)\\\\r\\\\n-Previous work on event management tools like Splunk, True sight and Netcool is preferable\\\\r\\\\n-RabbitMQ, Apache tomcat, Mysql and elastic search knowledge is preferable\\\\r\\\\n-Strong working knowledge of elementary tools and ITSM tools along with CMDB\\\\r\\\\n-Good understanding of alarm point notification tools as xMatters and pager duty and dashboards like Grafana\\\\r\\\\n-Continuous Integration/Delivery/Deployment \\\\r\\\\n-Sound knowledge and experience in creating HLDs and LLDs\\\\r\\\\n-Experience with security best practices in server configuration, tool development, and access controls\\\\r\\\\n-Development/Testing background would be an added advantage\\\\r\\\\n

Skill Requirements

8+ year experience in tools/infrastructure domain -Solid scripting skills (e.g., Python, PowerShell, Shell script, Perl script) -Previous work on event management tools like Splunk, True sight and Netcool is preferable -RabbitMQ, Apache tomcat, Mysql and elastic search knowledge is preferable -Strong working knowledge of elementary tools and ITSM tools along with CMDB -Good understanding of alarm point notification tools as xMatters and pager duty and dashboards like Grafana -Continuous Integration/Delivery/Deployment -Sound knowledge and experience in creating HLDs and LLDs -Experience with security best practices in server configuration, tool development, and access controls -Development/Testing background would be an added advantage

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.