Track Manager - Postfix,Microsoft Message Queuing
India
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Job Description
Track Manager - Postfix,Microsoft Message Queuing

Job Summary

This role drives operational excellence for enterprise messaging platforms, overseeing the management, optimization, and support of complex Postfix/Sendmail and O365 messaging environments on Unix/Linux. The individual ensures robust service delivery, solves high-impact issues, and champions process innovation to align messaging services with organizational objectives and client expectations.

Key Responsibilities

  • Seeking a highly skilled and experienced Microsoft 365 Copilot Senior Platform Manager to join our dynamic Microsoft 365 Collaboration Services team. The ideal candidate will have deep expertise in Microsoft 365 tenant administration, architecture, and infrastructure topics. This role requires a solid knowledge of various Microsoft 365 products, including SharePoint, Microsoft Teams, Viva, Purview, Copilot, Planner, Forms, Whiteboard, etc. The candidate should have a minimum of 12 years of experience working as an Infrastructure Architect managing Microsoft 365 tenants for large-size company.
  • Total 12 years of exp and Relevant exp in Project Mgmt. must be 7+ Years specific to M365.
  • 7+ exp in technical operational manager / EUC manager role .
  • Foundational knowledge in Networking components, Azure Cloud , Windows server .
  • Certified Project Manager or ITIL certified will be preferred.
  • Mid size to large projects handling.
  • Multiple and Complex projects exposure .

Skill Requirements

  • Architecture and Design: Lead the architecture and design of Microsoft 365 solutions, ensuring they meet business requirements and technical standards.
  • Technical Product Ownership: Act as the product owner accountable & responsible for Microsoft 365 Copilot - leading projects, implementation, and consulting around the area of Microsoft 365 Copilot.
  • People Management: Lead and manage a team of 5–6 architects. Oversee their work on platform support, configuration management, incident resolution, and operational excellence. Provide mentorship, performance feedback, and career development guidance.
  • Infrastructure Projects & Evergreen:  Implement & steer mid to large scale org-wide infrastructure projects around Microsoft 365. Evaluate and implement new features from the Microsoft 365 (evergreen) message center,
  • Tenant Administration: Manage and maintain Microsoft 365 Henkel tenant – admin configurations, features and ensuring optimal performance, security, and compliance.
  • GDPR & Privacy Compliance: Act as the primary interface between the Microsoft 365 Copilot platform team and internal/external stakeholders in Legal, Data Privacy (GDPR), and Security. Ensure all platform initiatives, deployments, and changes are reviewed for compliance with regulatory and organizational requirements.
  • Security Governance: Collaborate with security teams to assess risks, implement security controls, and respond to evolving threats. Participate in security reviews, audits, and incident response activities related to Microsoft 365 Copilot and associated services.
  • License Management: Manage Microsoft 365 licenses to ensure compliance and cost-efficiency.
  • Collaboration: Work closely with cross-functional teams to understand business needs and translate them into technical solutions.
  • Documentation and Training: Develop and maintain comprehensive documentation for all Microsoft 365 solutions. Provide training and support to end-users and IT staff.



Other Requirements

1. Microsoft 365 Certified: Messaging Administrator Associate (Recommended)
2. Linux Foundation Certified Engineer (LFCE) or similar (Optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.