Track Manager - Program & Project Management
India
Job Description
Track Manager - Program & Project Management
Bengaluru, Karnataka

Job Summary

Own and execute the Security Transition Strategy and Plan covering:\r\n\r\nScope confirmation\r\nTransition timelines & milestones\r\nResource onboarding and ramp‑up\r\nSecurity tooling onboarding\r\n\r\n\r\nEstablish transition governance model, cadence, RAID logs, and reporting\r\nAct as the primary interface with customer transition leads and security stakeholders\r\nManage security knowledge transfer (KT) across in‑scope domains:\r\n\r\nSOC & SIEM operations\r\nNetwork & perimeter security\r\nEndpoint & EDR\r\nVulnerability & IAM services\r\n\r\n\r\nEnsure completeness and sign‑off of:\r\n\r\nRunbooks\r\nSOPs / playbooks\r\nSecurity architecture & tooling documentation\r\n\r\n\r\nCertify KT completion using structured transition metrics and acceptance criteria\r\nMaintain security transition RAID register with focus on:\r\n\r\nData protection risks\r\nAccess risks\r\nCompliance and regulatory risks\r\n\r\n\r\nDrive mitigation actions and escalate unresolved risks through governance forums\r\nEnsure no increase in security risk posture during transition phases\r\nLead security go‑live readiness review and executive sign‑off\r\nManage hypercare period, ensuring:\r\n\r\nSLA readiness\r\nMajor Incident preparedness\r\nEscalation and communication models are operational\r\n\r\n\r\nFormally hand over services to Security Service Delivery Manager / Operations with documented acceptance

This role drives operational excellence and delivery assurance for large-scale and complex programs, ensuring alignment with organizational objectives and client commitments. The position empowers teams, implements continuous process improvements, and leverages advanced program management methodologies to optimize performance, resolve issues, and deliver consistent value to stakeholders.

Key Responsibilities

The Security Transition Manager is accountable for the end‑to‑end transition of security services from the customer or incumbent provider into HCLTech, ensuring a controlled, compliant, and risk‑managed transition to steady state.\r\nThe role acts as the single point of ownership for security transition governance, covering SOC, network security, endpoint security, IAM, vulnerability management, and compliance obligations.

1. Lead program management using advanced project management tools to define, monitor, and optimize operational processes, ensuring delivery of complex projects meets client SLAs and organizational objectives. 
2. Apply DMO methodologies and analytics platforms to enhance management reporting, business process improvement, and organizational planning, driving data-driven decision-making across projects.
3. Direct and mentor project teams using collaboration and workflow management tools, fostering transparent communication and empowering team members to achieve project milestones and goals.
4. Identify and implement innovative process improvements and automation opportunities leveraging industry-standard PMO and DMO frameworks, advancing operational efficiency and organizational progress.
5. Engage with clients using structured feedback mechanisms and program dashboards to understand requirements, proactively resolve issues, and ensure service delivery aligns with client expectations.
6. Provide expert solutions by analyzing customer needs within the delivery environment, ensuring optimal results through tailored program management strategies.

Skill Requirements

Strong experience in security service transitions (SOC, MSS, Network Security, IAM)\r\nSolid understanding of:\r\n\r\nSecurity operations\r\nITSM / ITIL‑aligned processes\r\nTransition & transformation methodologies\r\n\r\n\r\nProven stakeholder management across customer, vendors, and internal towers\r\nExperience with large, multi‑tower enterprise transitions\r\nFamiliarity with ServiceNow or equivalent ITSM platforms\r\nWorking knowledge of cloud security transitions (Azure / AWS)\r\n

1. Excellent Proficiency In Project Management Tools Such As Ms Project, Jira, Or Equivalent Platforms. 
2. Advanced Capability In Process Optimization, Business Process Mapping, And Organizational Planning.
3. Strong Analytical Skills For Management Reporting And DataDriven Decision Making.
4. Excellent Leadership And Mentoring Skills For Guiding Multidisciplinary Project Teams.
5. Advanced Communication And Stakeholder Management Abilities For Transparent Client And Team Interactions.
6. Proven Expertise In Continuous Improvement Methodologies (E.G., Lean, Six Sigma) Within LargeScale Operations.

Other Requirements

Bachelor’s degree in Engineering / IT / Computer Science\r\nITIL Foundation or higher\r\nISO/IEC 27001 awareness or lead implementer (preferred)\r\nSecurity certifications (CISM / CISSP – desirable)\r\n12–18+ years overall IT experience\r\n5+ years in transition / transformation or security operations leadership roles

 

Security transition Manager to takeover a large Security operation.

1. PMP, PRINCE2, or PgMP certification preferred. 
2. Lean Six Sigma Black Belt certification is optional but valuable

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.