Job Summary

Global Public Domain Portfolio Manager Role Overview The Global Public Domain Portfolio Manager is responsible for overseeing the strategy, governance, lifecycle management, and compliance of the organization’s global domain name portfolio. This role ensures that all public facing digital identities (domains, subdomains, DNS configurations, and related assets) are secure, policy compliant, cost optimized, and aligned with the company’s brand and digital strategy. The manager acts as the central point of coordination between business divisions, IT, security, brand management, and external domain service providers.

Key Responsibilities

1. Lead operations management by administering, optimizing, and troubleshooting On Premise Active Directory and Directory Services to ensure high availability and compliance with security standards.
2. Implement advanced directory services solutions using Active Directory tools (such as ADUC, GPMC, PowerShell) to address complex authentication, authorization, and group policy requirements.
3. Oversee and continuously improve directory services processes, including identity lifecycle management, access provisioning, and incident response, leveraging automation and best practices.
4. Ensure operational excellence by monitoring service performance, analyzing trends, and proactively resolving potential issues using monitoring and reporting tools (e.g., SCOM, Event Viewer).
5. Act as a technical point of escalation for complex Active Directory incidents, driving resolution and root cause analysis.
6. Mentor and guide the support team in advanced troubleshooting, process adherence, and the adoption of innovative solutions for directory services operations.
7. Collaborate with internal stakeholders to translate business and security requirements into robust directory services configurations and operational procedures.
8. Promote process innovation by evaluating emerging tools and technologies in directory services and recommending improvements to enhance operational efficiency and security posture.

Skill Requirements

Required Qualifications • 5+ years of experience in domain management, DNS administration, digital brand protection, or related fields. • Strong understanding of DNS, public facing infrastructure, SSL/TLS, and domain lifecycle mechanics. • Experience managing global portfolios across multiple TLDs, regions, and registrars. • Excellent communication and stakeholder management skills. • Ability to interpret legal and policy frameworks related to domains and intellectual property. • Strong analytical, organizational, and vendor management capabilities.

Other Requirements

Preferred Qualifications\\\\r\\\\n• Experience with enterprise registrars or domain management platforms (e.g., CSC, MarkMonitor, GoDaddy Corporate).\\\\r\\\\n• Familiarity with cybersecurity best practices related to domain use (DMARC, DNSSEC, certificate management).\\\\r\\\\n• Background in IT governance, branding, or digital transformation in a multinational organization.\\\\r\\\\n________________________________________\\\\r\\\\nSuccess Indicators\\\\r\\\\n• Reduced operational risk through strong governance and security standards.\\\\r\\\\n• Optimized global domain footprint with justified business value.\\\\r\\\\n• Timely renewals and zero domain related service interruptions.\\\\r\\\\n• Improved collaboration across IT, marketing, brand, legal, and security functions.\\\\r\\\\n• Enhanced protection of corporate digital identity globally.\\\\r\\\\n