Track Manager - Cisco Application Centric Infrastructure (ACI)
India
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Job Description
Track Manager - Cisco Application Centric Infrastructure (ACI)

Job Summary

This role is responsible for leading operations management for complex network environments utilizing Cisco ACI and network automation technologies. The individual drives continuous improvement, ensures operational excellence, and empowers teams to deliver against client SLAs. They are accountable for strategic problem-solving, implementing innovation in processes, and supporting organizational objectives through effective leadership and technical expertise.

Key Responsibilities

1. Lead operations management using Cisco ACI and network automation tools, ensuring robust network performance and continuous service improvement for large-scale environments.
2. Architect and implement automation workflows leveraging Python, Ansible, and Cisco ACI APIs to streamline routine network administration and reduce manual intervention.
3. Oversee advanced troubleshooting and incident resolution by applying expert knowledge of Cisco ACI fabric, network protocols, and automation frameworks to minimize downtime.
4. Analyze and enhance operational processes using network analytics platforms to deliver actionable insights and improve reporting, information flow, and management visibility.
5. Mentor and guide support teams in best practices for Cisco ACI deployment, automation scripting, and operational efficiency, fostering a culture of knowledge sharing and technical excellence.
6. Engage with clients to understand complex requirements, translating them into actionable technical solutions within Cisco ACI and automation ecosystems to meet and exceed service expectations.
7. Drive innovation by evaluating emerging network automation trends and integrating new tools or methodologies to advance organizational capabilities and competitive advantage.

Skill Requirements

1. Excellent Skills In Network Automation Using Python, Ansible, And Cisco Aci Apis.
2. Advanced Knowledge Of Enterprise Networking Concepts, Including Layer 2/3 Protocols, Bgp, Ospf, And Vxlan.
3. Excellent Ability To Design, Implement, And Optimize Network Automation Workflows For Operational Efficiency.
4. Strong Expertise In Troubleshooting Complex Network Issues Within Cisco Aci Environments.
5. Excellent Communication, Leadership, And Mentoring Skills Within Technical Teams.

Other Requirements

1. Cisco Certified Network Professional Data Center (CCNP Data Center) � Recommended
2. Cisco Certified Specialist � ACI (optional but valuable)
3. Cisco Certified DevNet Professional (optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.