Job Summary

This role is accountable for overseeing middleware messaging operations in large-scale environments, ensuring high availability and performance of IBM MQ, IIB (ACE), and RabbitMQ platforms. The individual drives operational excellence, mentors technical teams, and implements continuous improvement initiatives to meet stringent client SLAs and enable business continuity.

Key Responsibilities

1. Oversee IBM MQ and IIB (ACE) middleware operations to ensure high availability, reliability, and performance, aligning with enterprise SLAs and client expectations.
2. Lead incident management, root cause analysis, and resolution of complex middleware issues using IBM MQ, IIB (ACE), and RabbitMQ toolsets, ensuring minimal business disruption.
3. Implement and optimize monitoring, alerting, and reporting solutions for message flows and queues using middleware administration tools to enhance operational visibility and proactive issue identification.
4. Provide expert technical guidance and mentorship to support teams on middleware configuration, deployment, and integration best practices using IBM MQ, IIB (ACE), and RabbitMQ.
5. Drive continuous improvement initiatives by analyzing operational metrics, innovating process enhancements, and adopting automation for middleware administration and support tasks.
6. Collaborate with stakeholders to translate business and technical requirements into effective middleware solutions using advanced message-oriented middleware strategies.
7. Ensure compliance with security, audit, and regulatory standards in all middleware operations by leveraging advanced features of IBM MQ and IIB (ACE).
8. Empower teams by fostering knowledge sharing, developing technical documentation, and promoting adoption of industry-leading middleware practices.

Skill Requirements

1. Excellent Expertise In Iib (Ace) Deployment, Integration, And Troubleshooting Of Complex Message Flows And Adapters.
2. Advanced Skills With Rabbitmq Setup, Configuration, And Monitoring In Enterprise Environments.
3. Strong Experience With Middleware Automation, Scripting (Shell, Python, Or Similar), And Operational Process Optimization.
4. Excellent Understanding Of Enterprise Itil Processes, Incident And Problem Management In Middleware Support.
5. Advanced Knowledge Of Middleware Security, Compliance, And Governance Practices.
6. Demonstrated Leadership In Mentoring And Empowering Technical Operations Teams.

Other Requirements

1. IBM Certified System Administrator � MQ (optional but valuable)
2. IBM Certified Solution Developer � Integration Bus (ACE) (optional but valuable)
3. ITIL Foundation Certification (optional but valuable