Track Manager - MS System Center Configuration Manager (SCCM)
France
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Job Description
Track Manager - MS System Center Configuration Manager (SCCM)

Job Summary

This role is accountable for overseeing client life cycle management operations using SCCM, ensuring high service quality, process optimization, and continuous improvement for complex environments. The position empowers teams through expert guidance, drives operational excellence, and ensures alignment with client SLAs and organizational objectives.

Key Responsibilities

1. Lead SCCM administration and client life cycle management by architecting, deploying, and optimizing SCCM infrastructure to support large-scale endpoint environments.
2. Develop and implement advanced automation scripts and workflows using PowerShell and SCCM tools to streamline software deployment, patch management, and compliance reporting.
3. Oversee operational processes by monitoring SCCM health, troubleshooting escalated issues, and ensuring adherence to client SLAs and security standards.
4. Drive continuous improvement initiatives by analyzing operational metrics and introducing innovations in SCCM-based management and reporting.
5. Mentor and guide technical teams in best practices for SCCM, providing expert-level support and knowledge sharing within the team.
6. Collaborate with stakeholders to translate complex client requirements into actionable SCCM service solutions and process enhancements.
7. Ensure transparent communication of operational goals, progress, and challenges to both technical teams and management.

Skill Requirements

1. Excellent Knowledge Of Client Life Cycle Management, Including Os Deployment, Patch Management, Application Packaging, And Asset Inventory.
2. Advanced Skills In Powershell Scripting For Automation And Process Optimization.
3. Strong Understanding Of ItilBased Operations, Service Delivery, And Sla Management.
4. Excellent Troubleshooting Skills For Complex Sccm And Endpoint Management Issues.
5. Advanced Proficiency In Monitoring, Reporting, And Dashboarding Tools Integrated With Sccm.
6. Excellent Leadership, Communication, And Mentoring Skills For Guiding Technical Teams.

Other Requirements

1. Microsoft Certified: Endpoint Administrator Associate (optional but valuable)
2. ITIL Foundation Certification (optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.