Track Manager - MS System Center Configuration Manager (SCCM)
India
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Job Description
Track Manager - MS System Center Configuration Manager (SCCM)
Noida, Uttar Pradesh

Job Summary

Job Summary : The Endpoint Administrator is responsible for deploying, configuring, securing, maintaining, and troubleshooting organizational endpoints across physical, virtual, and cloud-managed environments. This role supports both traditional endpoint management through Microsoft Configuration Manager and modern management through Microsoft Intune, with a strong focus on Windows endpoint lifecycle management, golden image standards, application deployment, patching, compliance, and end-user experience. Job Description : Endpoint Administrator Skills Requirements\\\\r\\\\nRole focus: managing enterprise endpoints, golden images, Microsoft Configuration Manager, and Microsoft Intune.\\\\r\\\\nRole Summary\\\\r\\\\nThe Endpoint Administrator is responsible for deploying, configuring, securing, maintaining, and troubleshooting organizational endpoints across physical, virtual, and cloud-managed environments. This role supports both traditional endpoint management through Microsoft Configuration Manager and modern management through Microsoft Intune, with a strong focus on Windows endpoint lifecycle management, golden image standards, application deployment, patching, compliance, and end-user experience.\\\\r\\\\nCore Technical Skills\\\\r\\\\n• Microsoft Configuration Manager: Manage collections, task sequences, operating system deployment, software distribution, client health, reporting, compliance settings, and patch management.\\\\r\\\\n• Microsoft Intune: Configure device enrollment, compliance policies, configuration profiles, security baselines, application deployment, update rings, device actions, and reporting.\\\\r\\\\n• Golden Image Management: Build, maintain, test, document, and retire standardized Windows images used for device deployment, refresh, recovery, and lifecycle replacement.\\\\r\\\\n• Windows Endpoint Administration: Support Windows 11 configuration, operating system upgrades, driver management, BitLocker, local administrator controls, user profiles, and device performance.\\\\r\\\\n• Endpoint Security: Apply endpoint hardening standards, EDR, encryption, vulnerability remediation, least privilege principles, and security configuration baselines. Sentinel One experience preferred.\\\\r\\\\n• Application Packaging and Deployment: Package, test, deploy, update, and retire applications using Configuration Manager, Intune, Win32 app packaging, Microsoft Store apps, scripts, and required/available deployment models.\\\\r\\\\n• Patch and Update Management: Manage Windows updates, third-party updates where applicable, deployment rings, maintenance windows, restart behavior, compliance monitoring, and remediation for failed updates.\\\\r\\\\nModern Management and Cloud Skills\\\\r\\\\n• Understand Microsoft Entra ID device join, hybrid join, dynamic groups, role-based access control, and Conditional Access dependencies.\\\\r\\\\n• Support Windows Autopilot provisioning, device registration, deployment profiles, enrollment status pages, and user-driven deployment workflows.\\\\r\\\\n• Understand co-management between Configuration Manager and Intune, including workload migration planning and cloud attach capabilities.\\\\r\\\\n• Use Intune reporting, device query, compliance dashboards, endpoint analytics, and troubleshooting tools to monitor device health and user experience.\\\\r\\\\n• Maintain awareness of Microsoft 365 endpoint administration capabilities, including Intune Suite features, remote help, endpoint privilege management, and advanced analytics.\\\\r\\\\nOperational Responsibilities\\\\r\\\\n• Maintain documented endpoint build

Key Responsibilities

Job Responsibilities : Maintain documented endpoint build standards, imaging procedures, deployment checklists, and support runbooks. Monitor endpoint compliance, client health, deployment success rates, failed installations, update status, and security posture. Perform root-cause analysis for deployment failures, policy conflicts, application issues, device enrollment problems, and operating system errors. Coordinate with Service Desk, Infrastructure, Security, Networking, and application owners to resolve endpoint-related incidents and improve support processes. Test endpoint changes in a controlled environment before production rollout, including operating system upgrades, driver packs, software packages, scripts, and configuration profiles. Support hardware lifecycle activities, including device provisioning, refresh planning, break/fix replacement, retirement, and secure wipe processes. Use PowerShell to automate endpoint configuration, software deployment, reporting, remediation, and support tasks. Create and validate scripts used in Configuration Manager, Intune, proactive remediations, device cleanup, and configuration enforcement. Understand Microsoft Graph fundamentals for querying endpoint data, automating Intune tasks, and improving operational reporting. Follow safe scripting practices, including version control, test validation, documentation, rollback planning, and change approval. Soft Skills and Professional Expectations Communicate technical changes clearly to both technical teams and non-technical end users. Demonstrate strong troubleshooting discipline, documentation habits, ownership, and follow-through. Prioritize work based on business impact, security risk, user experience, and operational urgency. Collaborate effectively across IT teams to support projects, incident response, endpoint standards, and change management. Maintain a continuous improvement mindset by identifying opportunities to reduce manual work, improve deployment reliability, and modernize endpoint management practices.



Skill Requirements

Skill Requirement : Core Technical Skills • Microsoft Configuration Manager: Manage collections, task sequences, operating system deployment, software distribution, client health, reporting, compliance settings, and patch management. • Microsoft Intune: Configure device enrollment, compliance policies, configuration profiles, security baselines, application deployment, update rings, device actions, and reporting. • Golden Image Management: Build, maintain, test, document, and retire standardized Windows images used for device deployment, refresh, recovery, and lifecycle replacement. • Windows Endpoint Administration: Support Windows 11 configuration, operating system upgrades, driver management, BitLocker, local administrator controls, user profiles, and device performance. • Endpoint Security: Apply endpoint hardening standards, EDR, encryption, vulnerability remediation, least privilege principles, and security configuration baselines. Sentinel One experience preferred. • Application Packaging and Deployment: Package, test, deploy, update, and retire applications using Configuration Manager, Intune, Win32 app packaging, Microsoft Store apps, scripts, and required/available deployment models. • Patch and Update Management: Manage Windows updates, third-party updates where applicable, deployment rings, maintenance windows, restart behavior, compliance monitoring, and remediation for failed updates. Modern Management and Cloud Skills • Understand Microsoft Entra ID device join, hybrid join, dynamic groups, role-based access control, and Conditional Access dependencies. • Support Windows Autopilot provisioning, device registration, deployment profiles, enrollment status pages, and user-driven deployment workflows. • Understand co-management between Configuration Manager and Intune, including workload migration planning and cloud attach capabilities. • Use Intune reporting, device query, compliance dashboards, endpoint analytics, and troubleshooting tools to monitor device health and user experience. • Maintain awareness of Microsoft 365 endpoint administration capabilities, including Intune Suite features, remote help, endpoint privilege management, and advanced analytics.



Other Requirements

Other Requirement : • Understand Microsoft Entra ID device join, hybrid join, dynamic groups, role-based access control, and Conditional Access dependencies. • Support Windows Autopilot provisioning, device registration, deployment profiles, enrollment status pages, and user-driven deployment workflows. • Understand co-management between Configuration Manager and Intune, including workload migration planning and cloud attach capabilities. • Use Intune reporting, device query, compliance dashboards, endpoint analytics, and troubleshooting tools to monitor device health and user experience. • Maintain awareness of Microsoft 365 endpoint administration capabilities, including Intune Suite features, remote help, endpoint privilege management, and advanced analytics.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2026 totaled $14.7 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.