Track Manager - Mainframe SysOps & Batch Scheduling Tools
India
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Job Description
Track Manager - Mainframe SysOps & Batch Scheduling Tools

Job Summary

This role is responsible for overseeing the end-to-end operations of complex mainframe systems, driving continuous process improvement, and ensuring the production control and scheduling environment meets stringent client SLAs. The individual provides expert guidance to operations teams, proactively resolves systemic issues, and champions innovation to optimize service delivery and operational excellence.

Key Responsibilities

1. Lead mainframe production control using IBM Z/OS and automation tools to optimize job scheduling, monitor batch processes, and ensure compliance with client SLAs.
2. Oversee system operations for mainframe environments by implementing advanced problem-solving techniques and root cause analysis with CA-7, Control-M, or similar scheduling tools.
3. Champion continuous improvement initiatives by analyzing operational data and deploying enhancements in mainframe SysOps processes, leveraging tools such as IBM System Automation and Service Management Suite.
4. Mentor and guide operations teams on best practices in mainframe systems management, fostering knowledge sharing and technical excellence.
5. Collaborate with client-facing teams to translate business requirements into operational solutions, utilizing advanced mainframe utilities and scripting (JCL, REXX) to deliver tailored outcomes.
6. Drive process innovation by evaluating and integrating new automation technologies and tools to enhance efficiency and reduce system downtime.
7. Ensure robust incident, change, and problem management within mainframe environments, utilizing ITIL-based frameworks and enterprise monitoring solutions.

Skill Requirements

1. Excellent Proficiency In Jcl, Rexx, And Mainframe Utilities For Scripting And Automation
2. Advanced ProblemSolving, Root Cause Analysis, And Incident Management In Complex Mainframe Environments
3. Strong Understanding Of Itil Processes And Best Practices For Operations Management
4. Excellent Mentoring And Team Leadership Skills Within Mainframe Operations
5. Advanced Proficiency In Client Interaction And Translating Business Requirements To Technical Solutions

Other Requirements

1. ITIL Expert or Intermediate Certification (optional but valuable)
2. IBM Certified System Programmer � Z/OS (optional but valuable)
3. CA7 or ControlM Scheduler Certification (optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.