Job Summary

TP Conversion from FTE (51454593 MAHESH SINGH ) Job Responsibilities: • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment. • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space. • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments. • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery. • Proactively anticipate service issues before they occur and make recommendations for resolution. • Participate in projects as a subject matter expert as a representative as needed. • Develop and execute production support procedures, including business continuity and disaster recovery plans. • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage. • Participate in projects related to knowledge base creation to help reduce service desk incidents • Provide support for Exchange Online email environments and email security/hygiene-related issues. • Deep understanding of email authentication and flow (SPF, DKIM, DMARC, ARC) connectors and mail routing logic • Proven experience investigating email security threats and applying effective mitigations • Proficiency in PowerShell Script. • Application integration and deployment with Email Services. • Basic understanding of DNS, Network firewall & Load balancer. • Deep Understanding of transport rules, connectors, inbound/outbound filtering, impersonation protection, anti-phishing, anti-malware, and quarantine policies, including rule logic, integrations and reporting • Understanding and experience with internet email protocols and email routing concepts • Good organizational skills and the ability to follow-through on projects with minimal supervision. Job Responsibilities: • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment. • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space. • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments. • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery. • Proactively anticipate service issues before they occur and make recommendations for resolution. • Participate in projects as a subject matter expert as a representative as needed. • Develop and execute production support procedures, including business continuity and disaster recovery plans. • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage. • Participate in projects related to knowledge base creation to help reduce service desk incidents • Provide support for Exchange Online email environments and email security/hygiene-related issues. • Deep understanding of email authentication and flow (SPF, DKIM, DMARC, ARC) connectors and mail routing logic • Proven experience investigating email security threats and applying effective mitigations • Proficiency in PowerShell Script. • Application integration and deployment with Email Services. • Basic understanding  

Key Responsibilities

NA

Skill Requirements

Job Responsibilities: • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment. • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space. • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments. • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery. • Proactively anticipate service issues before they occur and make recommendations for resolution. • Participate in projects as a subject matter expert as a representative as needed. • Develop and execute production support procedures, including business continuity and disaster recovery plans. • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage. • Participate in projects related to knowledge base creation to help reduce service desk incidents • Provide support for Exchange Online email environments and email security/hygiene-related issues. • Deep understanding of email authentication and flow (SPF, DKIM, DMARC, ARC) connectors and mail routing logic • Proven experience investigating email security threats and applying effective mitigations • Proficiency in PowerShell Script. • Application integration and deployment with Email Services. • Basic understanding of DNS, Network firewall & Load balancer. • Deep Understanding of transport rules, connectors, inbound/outbound filtering, impersonation protection, anti-phishing, anti-malware, and quarantine policies, including rule logic, integrations and reporting • Understanding and experience with internet email protocols and email routing concepts • Good organizational skills and the ability to follow-through on projects with minimal supervision.

Other Requirements

Job Responsibilities: • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment. • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space. • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments. • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery. • Proactively anticipate service issues before they occur and make recommendations for resolution. • Participate in projects as a subject matter expert as a representative as needed. • Develop and execute production support procedures, including business continuity and disaster recovery plans. • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage. • Participate in projects related to knowledge base creation to help reduce service desk incidents • Provide support for Exchange Online email environments and email security/hygiene-related issues. • Deep understanding of email authentication and flow (SPF, DKIM, DMARC, ARC) connectors and mail routing logic • Proven experience investigating email security threats and applying effective mitigations • Proficiency in PowerShell Script. • Application integration and deployment with Email Services. • Basic understanding of DNS, Network firewall & Load balancer. • Deep Understanding of transport rules, connectors, inbound/outbound filtering, impersonation protection, anti-phishing, anti-malware, and quarantine policies, including rule logic, integrations and reporting • Understanding and experience with internet email protocols and email routing concepts • Good organizational skills and the ability to follow-through on projects with minimal supervision.