Track Manager - Monitoring Tools, Event Monitoring
Germany
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Job Description
Track Manager - Monitoring Tools, Event Monitoring
Frankfurt Am Main, Stadt, Hesse

Job Summary

Role Requirements:\r\n• Experience with Network Monitoring and Observability solutions of CNFs/VNFs\r\no Have good knowledge of Prometheus, SNMP monitoring platforms, GCP, and K8s.\r\no Should be able to assess the integration of these tools into alerting/on-call systems.\r\n• Experience in Integration/Automation\r\no REST based integrations for monitoring/alerting tools with external systems.\r\no Should be able to visualize the end to end workflow (alerting to ticketing).\r\no Should have experience in automation (Python/Go) for integrations and RESTful API requests for custom jobs.\r\n• Experience in Incident Management Workflow\r\no Defining escalation policies.\r\no Ensuring alerts/incident prioritization/closures.\r\n• GAP analysis on the monitoring infrastructure and tools\r\no Missing functionalities in the current implementation.\r\no Evaluation of potential replacement tools.\r\no Should be able to drive a POC on the potential replacement tool.\r\n• DevOps experience\r\no Linux, Docker (CREs), networking.\r\n• Documentation and Communications\r\no Should be able to document and maintain the configurations, alert mapping, WOW, error handling.\r\no Should be able to communicate and convince the non technical stakeholders.\r\n

Key Responsibilities

Role Requirements:\r\n• Experience with Network Monitoring and Observability solutions of CNFs/VNFs\r\no Have good knowledge of Prometheus, SNMP monitoring platforms, GCP, and K8s.\r\no Should be able to assess the integration of these tools into alerting/on-call systems.\r\n• Experience in Integration/Automation\r\no REST based integrations for monitoring/alerting tools with external systems.\r\no Should be able to visualize the end to end workflow (alerting to ticketing).\r\no Should have experience in automation (Python/Go) for integrations and RESTful API requests for custom jobs.\r\n• Experience in Incident Management Workflow\r\no Defining escalation policies.\r\no Ensuring alerts/incident prioritization/closures.\r\n• GAP analysis on the monitoring infrastructure and tools\r\no Missing functionalities in the current implementation.\r\no Evaluation of potential replacement tools.\r\no Should be able to drive a POC on the potential replacement tool.\r\n• DevOps experience\r\no Linux, Docker (CREs), networking.\r\n• Documentation and Communications\r\no Should be able to document and maintain the configurations, alert mapping, WOW, error handling.\r\no Should be able to communicate and convince the non technical stakeholders.\r\n

Skill Requirements

Role Requirements:\r\n• Experience with Network Monitoring and Observability solutions of CNFs/VNFs\r\no Have good knowledge of Prometheus, SNMP monitoring platforms, GCP, and K8s.\r\no Should be able to assess the integration of these tools into alerting/on-call systems.\r\n• Experience in Integration/Automation\r\no REST based integrations for monitoring/alerting tools with external systems.\r\no Should be able to visualize the end to end workflow (alerting to ticketing).\r\no Should have experience in automation (Python/Go) for integrations and RESTful API requests for custom jobs.\r\n• Experience in Incident Management Workflow\r\no Defining escalation policies.\r\no Ensuring alerts/incident prioritization/closures.\r\n• GAP analysis on the monitoring infrastructure and tools\r\no Missing functionalities in the current implementation.\r\no Evaluation of potential replacement tools.\r\no Should be able to drive a POC on the potential replacement tool.\r\n• DevOps experience\r\no Linux, Docker (CREs), networking.\r\n• Documentation and Communications\r\no Should be able to document and maintain the configurations, alert mapping, WOW, error handling.\r\no Should be able to communicate and convince the non technical stakeholders.\r\n

Other Requirements

Role Requirements:\r\n• Experience with Network Monitoring and Observability solutions of CNFs/VNFs\r\no Have good knowledge of Prometheus, SNMP monitoring platforms, GCP, and K8s.\r\no Should be able to assess the integration of these tools into alerting/on-call systems.\r\n• Experience in Integration/Automation\r\no REST based integrations for monitoring/alerting tools with external systems.\r\no Should be able to visualize the end to end workflow (alerting to ticketing).\r\no Should have experience in automation (Python/Go) for integrations and RESTful API requests for custom jobs.\r\n• Experience in Incident Management Workflow\r\no Defining escalation policies.\r\no Ensuring alerts/incident prioritization/closures.\r\n• GAP analysis on the monitoring infrastructure and tools\r\no Missing functionalities in the current implementation.\r\no Evaluation of potential replacement tools.\r\no Should be able to drive a POC on the potential replacement tool.\r\n• DevOps experience\r\no Linux, Docker (CREs), networking.\r\n• Documentation and Communications\r\no Should be able to document and maintain the configurations, alert mapping, WOW, error handling.\r\no Should be able to communicate and convince the non technical stakeholders.\r\n
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.