Track Manager - NetApp FAS, EMC Isilion
India
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Job Description
Track Manager - NetApp FAS, EMC Isilion
Chennai, Tamil Nadu

Job Summary

 The Backup & Storage Engineer is responsible for the design, implementation, operation, and support of enterprise backup, storage, and data protection platforms across on‑premises and cloud environments. The role ensures data availability, integrity, performance, and recoverability, supporting business continuity and disaster recovery requirements in line with enterprise standards.\r\nThis position covers end‑to‑end backup operations including configuration, monitoring, troubleshooting, restoration, replication, and recovery using enterprise backup technologies, as well as storage operations such as provisioning, capacity management, SAN fabric administration, performance monitoring, and replication across NetApp / HP storage platforms. The role also supports cloud backup and storage services in AWS and Azure.\r\nThe engineer works closely with infrastructure, application, and vendor teams to resolve incidents, perform root cause analysis, support DR testing, maintain documentation, and ensure compliance with ITIL processes, SLAs, and governance requirements, while providing reliable 24×7 operational support.

Key Responsibilities

Backup Responsibilities\r\n• Plan, install, configure, and maintain enterprise backup solutions such as Commvault and Data Domain.\r\n• Configure and manage backup, restore, replication, and recovery operations across Windows, Linux, databases, and virtualization platforms.\r\n• Monitor backup jobs, troubleshoot failures, and resolve performance issues.\r\n• Implement and maintain SLA‑based backup policies and retention strategies.\r\n• Perform test restores and DR validation activities.\r\n• Manage backup infrastructure including tape libraries, disk, and cloud backups.\r\n• Support backup operations in AWS and Azure environments.\r\nStorage Responsibilities\r\n• Design, install, configure, and operate enterprise storage platforms (NetApp / HP).\r\n• Provision and manage storage including LUN creation, zoning, masking, and capacity planning.\r\n• Manage SAN fabrics including Brocade switches, zoning, VSANs, and ISL configurations.\r\n• Monitor storage performance, availability, and utilization.\r\n• Perform clone, snapshot, mirror, and replication operations (SnapMirror / SnapVault).\r\n• Troubleshoot storage and SAN‑related incidents.\r\n• Coordinate with vendors for hardware replacement, warranty, and escalations.\r\nAdditional Job Description –\r\n• Strong understanding of enterprise backup and storage architecture.\r\n• Knowledge of DR, replication, and contingency testing.\r\n• Experience with cloud storage and backup services in AWS and Azure.\r\n• Familiarity with ITIL processes including Incident, Change, and Problem Management.\r\n• Strong documentation and reporting skills.\r\n• Ability to work in 24x7 rotational shifts and on weekends if required.\r\n

Skill Requirements

Commvault and Netapp

Other Requirements

1. EMC Proven Professional Certification (EMCIE or equivalent) � optional but valuable.
2. NetApp Certified Implementation Engineer (NCIE) � optional but valuable.
3. IBM Certified Specialist � Spectrum Scale � optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.