Track Manager - Network LAN/WAN
India
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Job Description
Track Manager - Network LAN/WAN
Nagpur, Maharashtra

Job Summary

Network Data L3 Engineer with 9+ years of relevant experience in enterprise LAN/Switch management. Responsible for advanced troubleshooting, complex configuration, major incident resolution, RCA, network optimization, change implementation, and technical support to L1/L2 teams.

Key Responsibilities

Troubleshoot complex LAN, switching, routing, and network performance issues. • Manage advanced configurations for VLANs, STP/RSTP, trunks, EtherChannel, routing, and ACLs. • Lead resolution of critical/major network incidents and perform detailed RCA. • Plan and implement complex network changes, upgrades, and configuration improvements. • Analyze network performance, capacity, recurring issues, and recommend improvements. • Perform firmware/IOS upgrades, configuration reviews, and network health checks. • Support L1/L2 teams with technical guidance and complex escalations. • Coordinate with security, infrastructure, OEM/vendor, and other technical teams. • Maintain technical documentation, SOPs, network configurations, and knowledge articles. • Provide on-call/24x7 support for critical incidents as required.

Skill Requirements

Strong hands-on knowledge of enterprise LAN/Switch technologies. • Advanced knowledge of VLAN, STP/RSTP/MSTP, VTP, trunking and EtherChannel. • Strong knowledge of TCP/IP, subnetting, routing, OSPF and BGP. • Hands-on experience with Cisco or equivalent enterprise switches. • Strong troubleshooting skills for latency, packet loss, loops, routing and connectivity issues. • Good knowledge of ACLs, network security and segmentation concepts. • Experience with network monitoring, packet analysis, and diagnostic tools. • Strong knowledge of incident management, RCA and change management. • Excellent troubleshooting, documentation, communication, and technical coordination skills. • CCNP or equivalent networking knowledge/certification preferred.

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.