Track Manager - Network LAN/WAN
Poland
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Job Description
Track Manager - Network LAN/WAN
Kraków, Małopolskie

Job Summary

Onsite Services Lead

Key Responsibilities

Experience: 15 to 18 years Location: Jawor Essential skills • 15 to 18 years of experience • Good exposure to FSO operations, Asset Management, and EUC services • Great customer management skills • Should be prompt to deliver reports (Excel, PowerPoint and other tools), Account performance to Leaders, compliance teams, stake holders • Active contribution in Budgeting exercise • Knowledge of Automation tools and hands on experience in driving automation in multiple accounts • Liaising with internal teams and/or vendors • Should have eye for detail and good knowledge & understanding of SOWs, Change Notes/Requests • Active participation in RFP/Bidding process • Requirement gathering and analysis discussions and proposing Best practices and solution design to clients • Excellent managerial and analysis skills, to be able to drive project team for Awareness about project implementation life cycle • Ability to drive the team ensuring timelines and quality of deliverables • Excellent working knowledge of MS Office, particularly of Excel • ITIL certified and working experience in automotive customers • Hands on experience in establishing productive improvement measures • Ability to deliver offshoring of work and driving remote solutions

Skill Requirements

Desirable skills • Ability to multi-task and prioritize workload • Ability to communicate with: o Both internal and external contacts – excellent written and verbal skills are essential o Collaboratively and efficiently with team members in different locations and Time zones • Good proof reading, grammar and written style (use of plain English). • Ability to work calmly and efficiently under pressure without compromising attention to detail • Proactive and able to work well in a team environment adapting to different styles of behavior • Working within timed deadlines with a really good eye for detail and accuracy • Outgoing, cheerful personality, enthusiastic, approachable, professional, displaying a sense of humor and able to communicate well with people at all levels • Degree level qualification or equivalent • Certification of CCNP is minimum requirement • Operate from customers location

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.