Track Manager - Oracle Exadata, Oracle DB
India
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Job Description
Track Manager - Oracle Exadata, Oracle DB
Bengaluru, Karnataka

Job Summary

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Key Responsibilities

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Skill Requirements

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Other Requirements

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.