Track Manager - Program & Project Management
India
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Job Description
Track Manager - Program & Project Management
Bangalore, Karnataka

Job Summary

Job Summary : We are looking for an experienced Project Management professional based out of Bengaluru to serve as the primary point of contact for our customer. The role involves working closely with the client on a day-to-day basis to understand their requirements, translate them into actionable plans, and ensure timely, high-quality delivery. The candidate will be expected to work from office five days a week and interact directly with the customer. Job Responsibilities : We are looking for an experienced Project Management professional based out of Bengaluru to serve as the primary point of contact for our customer. The role involves working closely with the client on a day-to-day basis to understand their requirements, translate them into actionable plans, and ensure timely, high-quality delivery. The candidate will be expected to work from office five days a week and interact directly with the customer. Job Description : Project Management.

Key Responsibilities

1. Lead program management using advanced project management tools to define, monitor, and optimize operational processes, ensuring delivery of complex projects meets client SLAs and organizational objectives.
2. Apply DMO methodologies and analytics platforms to enhance management reporting, business process improvement, and organizational planning, driving data-driven decision-making across projects.
3. Direct and mentor project teams using collaboration and workflow management tools, fostering transparent communication and empowering team members to achieve project milestones and goals.
4. Identify and implement innovative process improvements and automation opportunities leveraging industry-standard PMO and DMO frameworks, advancing operational efficiency and organizational progress.
5. Engage with clients using structured feedback mechanisms and program dashboards to understand requirements, proactively resolve issues, and ensure service delivery aligns with client expectations.
6. Provide expert solutions by analyzing customer needs within the delivery environment, ensuring optimal results through tailored program management strategies.

Skill Requirements

Skill Requirement : Project Management, Backup technology.1. Excellent Proficiency In Project Management Tools Such As Ms Project, Jira, Or Equivalent Platforms.
2. Advanced Capability In Process Optimization, Business Process Mapping, And Organizational Planning.
3. Strong Analytical Skills For Management Reporting And DataDriven Decision Making.
4. Excellent Leadership And Mentoring Skills For Guiding Multidisciplinary Project Teams.
5. Advanced Communication And Stakeholder Management Abilities For Transparent Client And Team Interactions.
6. Proven Expertise In Continuous Improvement Methodologies (E.G., Lean, Six Sigma) Within LargeScale Operations.

Other Requirements

Other Requirement : Project Management .1. PMP, PRINCE2, or PgMP certification preferred.
2. Lean Six Sigma Black Belt certification is optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.