Track Manager - Program & Project Management
India
Apply now
Job Description
Track Manager - Program & Project Management
Noida, Uttar Pradesh

Job Summary

Job Description: CMDB Administrator (L3) Job Title: CMDB Administrator – L3 Department: IT Service Management / Configuration Management Experience: 10–14 years Role Summary: Responsible for leading CMDB governance, ensuring data accuracy, and driving configuration management processes aligned with ITIL standards. The role includes ownership of CMDB strategy, audits, stakeholder management, and continuous service improvement. Key Responsibilities: • Own and govern the Configuration Management Database (CMDB). • Define and maintain CMDB strategy, roadmap, and improvement plans. • Manage Configuration Items (CIs), relationships, and lifecycle accuracy. • Lead Configuration Control Board (CCB) and approve changes. • Conduct CMDB audits and ensure compliance with policies and standards. • Drive integration with ITSM processes (Incident, Problem, Change, Release). • Ensure data quality, completeness, and integrity of CMDB records. • Collaborate with stakeholders across IT, Security, and Application teams. • Define metrics, KPIs, and reporting dashboards for CMDB performance. • Manage access control, roles, and security of CMDB systems. • Mentor junior resources and lead process improvement initiatives. Skills & Qualifications: • Strong knowledge of ITIL (Configuration & Asset Management). • Experience with CMDB tools (ServiceNow, Remedy, etc.). • Understanding of IT infrastructure, applications, and dependencies. • Knowledge of data governance, data modeling, and lifecycle management. • Strong analytical and problem-solving skills. • Excellent stakeholder and communication skills. Key Competencies: • CMDB Governance & Strategy • Stakeholder Management • Audit & Compliance • Data Quality Management • Process Improvement & Automation

Key Responsibilities

Job Description: CMDB Administrator (L3) Job Title: CMDB Administrator – L3 Department: IT Service Management / Configuration Management Experience: 10–14 years Role Summary: Responsible for leading CMDB governance, ensuring data accuracy, and driving configuration management processes aligned with ITIL standards. The role includes ownership of CMDB strategy, audits, stakeholder management, and continuous service improvement. Key Responsibilities: • Own and govern the Configuration Management Database (CMDB). • Define and maintain CMDB strategy, roadmap, and improvement plans. • Manage Configuration Items (CIs), relationships, and lifecycle accuracy. • Lead Configuration Control Board (CCB) and approve changes. • Conduct CMDB audits and ensure compliance with policies and standards. • Drive integration with ITSM processes (Incident, Problem, Change, Release). • Ensure data quality, completeness, and integrity of CMDB records. • Collaborate with stakeholders across IT, Security, and Application teams. • Define metrics, KPIs, and reporting dashboards for CMDB performance. • Manage access control, roles, and security of CMDB systems. • Mentor junior resources and lead process improvement initiatives. Skills & Qualifications: • Strong knowledge of ITIL (Configuration & Asset Management). • Experience with CMDB tools (ServiceNow, Remedy, etc.). • Understanding of IT infrastructure, applications, and dependencies. • Knowledge of data governance, data modeling, and lifecycle management. • Strong analytical and problem-solving skills. • Excellent stakeholder and communication skills. Key Competencies: • CMDB Governance & Strategy • Stakeholder Management • Audit & Compliance • Data Quality Management • Process Improvement & Automation

Skill Requirements

Job Description: CMDB Administrator (L3) Job Title: CMDB Administrator – L3 Department: IT Service Management / Configuration Management Experience: 10–14 years Role Summary: Responsible for leading CMDB governance, ensuring data accuracy, and driving configuration management processes aligned with ITIL standards. The role includes ownership of CMDB strategy, audits, stakeholder management, and continuous service improvement. Key Responsibilities: • Own and govern the Configuration Management Database (CMDB). • Define and maintain CMDB strategy, roadmap, and improvement plans. • Manage Configuration Items (CIs), relationships, and lifecycle accuracy. • Lead Configuration Control Board (CCB) and approve changes. • Conduct CMDB audits and ensure compliance with policies and standards. • Drive integration with ITSM processes (Incident, Problem, Change, Release). • Ensure data quality, completeness, and integrity of CMDB records. • Collaborate with stakeholders across IT, Security, and Application teams. • Define metrics, KPIs, and reporting dashboards for CMDB performance. • Manage access control, roles, and security of CMDB systems. • Mentor junior resources and lead process improvement initiatives. Skills & Qualifications: • Strong knowledge of ITIL (Configuration & Asset Management). • Experience with CMDB tools (ServiceNow, Remedy, etc.). • Understanding of IT infrastructure, applications, and dependencies. • Knowledge of data governance, data modeling, and lifecycle management. • Strong analytical and problem-solving skills. • Excellent stakeholder and communication skills. Key Competencies: • CMDB Governance & Strategy • Stakeholder Management • Audit & Compliance • Data Quality Management • Process Improvement & Automation

Other Requirements

Job Description: CMDB Administrator (L3) Job Title: CMDB Administrator – L3 Department: IT Service Management / Configuration Management Experience: 10–14 years Role Summary: Responsible for leading CMDB governance, ensuring data accuracy, and driving configuration management processes aligned with ITIL standards. The role includes ownership of CMDB strategy, audits, stakeholder management, and continuous service improvement. Key Responsibilities: • Own and govern the Configuration Management Database (CMDB). • Define and maintain CMDB strategy, roadmap, and improvement plans. • Manage Configuration Items (CIs), relationships, and lifecycle accuracy. • Lead Configuration Control Board (CCB) and approve changes. • Conduct CMDB audits and ensure compliance with policies and standards. • Drive integration with ITSM processes (Incident, Problem, Change, Release). • Ensure data quality, completeness, and integrity of CMDB records. • Collaborate with stakeholders across IT, Security, and Application teams. • Define metrics, KPIs, and reporting dashboards for CMDB performance. • Manage access control, roles, and security of CMDB systems. • Mentor junior resources and lead process improvement initiatives. Skills & Qualifications: • Strong knowledge of ITIL (Configuration & Asset Management). • Experience with CMDB tools (ServiceNow, Remedy, etc.). • Understanding of IT infrastructure, applications, and dependencies. • Knowledge of data governance, data modeling, and lifecycle management. • Strong analytical and problem-solving skills. • Excellent stakeholder and communication skills. Key Competencies: • CMDB Governance & Strategy • Stakeholder Management • Audit & Compliance • Data Quality Management • Process Improvement & Automation
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.