Track Manager - Program & Project Management
India
Job Description
Track Manager - Program & Project Management
Noida, Uttar Pradesh

Job Summary

Managing Multilingual Service Desk, 24*7 Global Support, Maintain and Manage SLA , Escalations and Reports, Customer Facing Role, Very Good Communication Skill, Experience in managing Large Service desk involving dedicated and Shared teams

Key Responsibilities

Managing Multilingual Service Desk, 24*7 Global Support, Maintain and Manage SLA , Escalations and Reports, Customer Facing Role, Very Good Communication Skill, Experience in managing Large Service desk involving dedicated and Shared teams

Skill Requirements

Managing Multilingual Service Desk, 24*7 Global Support, Maintain and Manage SLA , Escalations and Reports, Customer Facing Role, Very Good Communication Skill, Experience in managing Large Service desk involving dedicated and Shared teams

Other Requirements

Managing Multilingual Service Desk, 24*7 Global Support, Maintain and Manage SLA , Escalations and Reports, Customer Facing Role, Very Good Communication Skill, Experience in managing Large Service desk involving dedicated and Shared teams

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.