Track Manager - Sailpoint IIQ, Java, SailPoint FAM
India
Apply now
Job Description
Track Manager - Sailpoint IIQ, Java, SailPoint FAM

Job Summary

This role is responsible for providing expert oversight and management of complex identity management operations using SailPoint IIQ and Java technologies. The individual ensures operational excellence, drives continuous service improvement, and delivers innovative solutions in line with client requirements. They empower and guide support teams to maintain high service standards and ensure robust identity and access management across large-scale environments.

Key Responsibilities

1. Lead identity management operations using SailPoint IIQ and Java, ensuring high system availability, rapid issue resolution, and continuous compliance with client SLAs.
2. Drive process optimization initiatives by analyzing operational workflows and implementing automation and enhancements with SailPoint IIQ tools and Java-based integrations.
3. Mentor and guide support teams in advanced troubleshooting, root cause analysis, and best practices for identity governance using SailPoint IIQ and Java.
4. Manage critical escalations and provide expert-level solutions in SailPoint IIQ and Java for access provisioning, deprovisioning, and governance failures.
5. Collaborate with stakeholders to translate complex client requirements into actionable operational solutions using SailPoint IIQ policy configurations and Java customizations.
6. Champion innovation by evaluating new features in SailPoint IIQ and integrating advanced Java-based connectors or APIs to improve system capabilities and operational efficiency.
7. Ensure compliance with security policies and regulatory requirements through expert configuration and monitoring of SailPoint IIQ and related Java components.

Skill Requirements

1. Excellent Skills In Java Development For Customizing And Extending Sailpoint Iiq Functionalities
2. Advanced Proficiency In Identity And Access Management Concepts, Especially Sailpoint Fam
3. Strong Understanding Of It Support Processes, Operational Slas, And Continuous Improvement Methodologies
4. Excellent ProblemSolving, Stakeholder Communication, And Team Mentoring Abilities

Other Requirements

1. Optional but valuable: SailPoint Certified IdentityNow Engineer, SailPoint IdentityIQ Certified Implementation Engineer, Oracle Certified Professional Java SE Programme
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.