Track Manager - Saviynt, Java
India
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Job Description
Track Manager - Saviynt, Java

Job Summary

This role drives operational excellence for large-scale identity and access management solutions, leveraging Saviynt and Java expertise to resolve complex issues, enhance service delivery, and ensure client satisfaction. The individual empowers teams through expert guidance, fosters innovation in support processes, and ensures alignment with organizational objectives and service level agreements.

Key Responsibilities

1. Lead IDaaS operations by orchestrating Saviynt platform configurations, policy management, and access governance to ensure robust security and compliance for large-scale client environments.
2. Drive root cause analysis and resolution of escalated incidents using Java and Saviynt troubleshooting tools, ensuring minimal downtime and optimal system performance.
3. Mentor and guide support teams in implementing best practices for Saviynt integration and Java-based automation, fostering technical growth and operational excellence.
4. Oversee continuous improvement initiatives by analyzing operational data, identifying process gaps, and deploying Java-driven solutions to enhance system efficiency and reporting accuracy.
5. Engage with stakeholders to translate complex client requirements into actionable Saviynt and Java solutions, ensuring alignment with business objectives and SLA commitments.
6. Champion innovation by evaluating emerging Saviynt features and Java technologies, recommending and piloting enhancements that drive organizational progress.
7. Ensure operational documentation, SOPs, and knowledge transfer artifacts are maintained and updated, supporting team empowerment and transparency.

Skill Requirements

1. Excellent Proficiency In Java Development For Automation, Integration, And Troubleshooting
2. Advanced Proficiency In Idaas Concepts, Access Governance, And Identity Lifecycle Management
3. Strong Understanding Of Incident Management, Root Cause Analysis, And Operational Reporting
4. Excellent Leadership And Mentoring Skills In Technical Support Environments
5. Advanced ProblemSolving Skills Using Saviynt And Java Toolsets

Other Requirements

1. Saviynt Certified Administrator (optional but valuable)
2. Java SE 11 Developer Certification (optional but valuable)
3. ITIL Foundation Certification (optional but valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.