Track Manager - SharePoint Administration
India
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Job Description
Track Manager - SharePoint Administration
Noida, Uttar Pradesh

Job Summary

The SharePoint Administrator L3 is responsible for the administration, maintenance, troubleshooting, performance optimization, security, and governance of SharePoint Server environments. The role provides advanced technical support, resolves escalated incidents, drives platform improvements, and ensures high availability and compliance of SharePoint infrastructure. This position also mentors L1/L2 administrators and collaborates with business stakeholders on enterprise collaboration solutions. Adapted from internal SharePoint SME responsibilities

Key Responsibilities

Administration & Operations Administer SharePoint Server farms (2013/2016/2019/Subscription Edition). Manage Web Applications, Site Collections, Content Databases, Search Service, Managed Metadata, and Service Applications. Configure and maintain SharePoint security, permissions, and authentication mechanisms. Monitor farm health, capacity, performance, and availability. Perform backup, restore, patching, and upgrade activities. Incident & Problem Management Resolve complex L3 SharePoint incidents and service requests. Conduct root cause analysis (RCA) for recurring issues. Ensure timely resolution of incidents within SLA targets. Coordinate with Microsoft and infrastructure teams for critical issues. Responsibilities aligned with documented SharePoint SME expectations. [SME-SHAREPOINT-Admin | Word] Change & Release Management Review and implement change requests. Validate change implementation plans and compliance requirements. Participate in release planning and deployment activities. [SME-SHAREPOINT-Admin | Word] Governance & Compliance Develop and maintain SharePoint governance standards. Ensure compliance with security, audit, and organizational policies. Maintain operational and technical documentation, SOPs, and knowledge articles. [SME-SHAREPOINT-Admin | Word] Stakeholder Management Participate in customer and business review meetings. Provide technical guidance and recommendations. Support collaboration platform adoption across business units. [SME-SHAREPOINT-Admin | Word] Reporting & Continuous Improvement Prepare operational dashboards and service reports. Perform trend analysis and capacity planning. Recommend platform improvements and automation opportunities
 

Skill Requirements

Strong experience administering SharePoint Server (On-Premises). Expertise in SharePoint Farm Architecture and Service Applications. IIS, Windows Server Administration, and PowerShell scripting. SQL Server administration related to SharePoint. Active Directory, DNS, Authentication (NTLM/Kerberos/Claims). Backup & Recovery, High Availability, and Disaster Recovery. Performance troubleshooting and log analysis (ULS Logs). Strong analytical, communication, and documentation skills. Core SME competencies are consistent with the internal SharePoint administration profile 

Other Requirements

6–10 years of IT experience. Minimum 4–6 years of hands-on SharePoint On-Premises administration. Experience supporting enterprise-scale SharePoint environments. Microsoft Certified: SharePoint Administrator Microsoft Certified: Azure Administrator (preferred) ITIL Foundation Certification
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.