Job Summary

Key Responsibilitiesrn• Azure Infrastructure Management: Deploy, configure, and manage Azure resources such as Virtual Machines, Storage Accounts, Virtual Networks, Network Security Groups (NSGs),and other core services.rn• Identify and implement Automation possibility rn• Focus on deep Cloud technical analysis, root cause analysis, design solutions, and resolve escalated issues rn• Wintel Server Administration: Administer and support Windows Server operating systems (2012, 2016, 2019, 2022,2025), Group Policy management.rn• Serve as the technical escalation point for L2 engineers; perform RCA for critical high-severity incidents to drive permanent fixes.rn• Troubleshooting & Problem Resolution: Diagnose and resolve complex issues related to Azure services, Windows servers, virtualization platforms (VMware)rn• Monitoring & Performance Management: Monitor system performance and capacity, ensuring optimal health and availability of both Azure and Wintel environments.rn• Security & Compliance: Implement and manage security policies, configurations, and best practices for both cloud and on-premises systems, including antivirus, firewalls, patching & Vulnerabilityrn• Backup & Disaster Recovery: Implement, manage, and test backup and disaster recovery solutions for both Azure and Wintel environments.rn• Automation & Scripting: Utilize scripting languages like PowerShell and Azure CLI to automate routine administrative tasks and deployments.rn• Documentation: Create and maintain technical documentation, procedures, and configuration records. rnrnGood to have skillsrn• Vmware/VSANrn• Working knowledge of ITIL processes.rn• Experience in migrating resources to Azure from various platforms.

Key Responsibilities

1. Lead end-to-end operations and continuous improvement of VMware vSphere and vSAN environments, ensuring high availability, performance, and compliance with client SLAs.
2. Utilize VMware vCenter and vSAN administration tools to analyze, troubleshoot, and resolve complex infrastructure issues, driving root cause analysis and preventive actions.
3. Oversee implementation and optimization of VMware SRM (Site Recovery Manager) for disaster recovery planning and execution, ensuring minimal downtime and data integrity.
4. Deploy and manage ARIA Monitoring Tools to proactively monitor virtualization infrastructure, generate actionable insights, and enhance incident response.
5. Mentor and guide support teams on advanced VMware best practices, fostering technical growth and ensuring alignment with organizational goals.
6. Collaborate with internal teams to develop and refine operational processes, leveraging VMware platform features for improved efficiency and reporting.
7. Evaluate emerging VMware technologies and recommend innovative solutions for process optimization and infrastructure scalability.
8. Ensure transparent communication of project objectives, progress, and risks to stakeholders, facilitating effective issue resolution and client satisfaction.

Skill Requirements

1. Excellent Knowledge Of Vmware Vsan Deployment, Management, And Performance Tuning.
2. Advanced Skills In Vmware Srm For Disaster Recovery Planning And Orchestration.
3. Solid Experience With Aria Monitoring Tools Or Equivalent Platforms For Virtualization Monitoring And Analytics.
4. Strong Leadership And Mentoring Abilities, With Proven Experience Guiding Support Teams In Complex Environments.
5. InDepth Understanding Of ItilBased Operations Management, Incident, And Change Management Practices.
6. Excellent Communication And Stakeholder Management Skills.

Other Requirements

1. VMware Certified Advanced Professional � Data Center Virtualization (VCAPDCV) is highly recommended.
2. ITIL Foundation certification is optional but valuable