Job Summary

This role oversees operational excellence in managing complex firewall environments, ensuring high availability, security, and compliance for critical client infrastructures. The position empowers teams to deliver superior support services, drives process improvements, and leads the adoption of innovative solutions to meet and exceed client SLAs within large-scale projects.

Key Responsibilities

1. Lead advanced incident response and resolution using NextGenFirewall and Cisco ASA, ensuring timely mitigation of complex security threats and minimizing service disruptions.
2. Oversee firewall policy management and optimization utilizing Palo Alto and Cisco ASA, implementing security best practices and compliance requirements across enterprise environments.
3. Drive continuous improvement initiatives for operational processes in Web Application Firewall management, introducing automation and efficiency enhancements.
4. Mentor and guide support teams in advanced troubleshooting and configuration of NGFW technologies, promoting knowledge sharing and technical growth.
5. Collaborate with internal stakeholders to align firewall operations with client requirements, proactively addressing escalations and ensuring SLA adherence.
6. Evaluate and integrate innovative security solutions, leveraging Palo Alto and Cisco ASA capabilities to enhance threat detection and response strategies.
7. Develop and maintain comprehensive management reports using operational data from firewall platforms, supporting informed decision-making and process optimization.

Skill Requirements

1. Excellent Knowledge Of Cisco Asa Configuration, Vpn Setup, And HighAvailability Deployment.
2. Advanced Experience With Palo Alto Firewall Platforms, Including Security Policy Management And Log Analysis.
3. Strong Skills In Web Application Firewall Operations, Incident Management, And Security Compliance.
4. Excellent Analytical And ProblemSolving Abilities To Address HighComplexity Security Issues.
5. Solid Understanding Of Network Security Architectures And Operational Best Practices.
6. Effective Leadership And Mentoring Skills To Empower Technical Teams And Drive Operational Excellence.

Other Requirements

1. Recommended: Cisco Certified Network Professional Security (CCNP Security), Palo Alto Networks Certified Network Security Engineer (PCNSE).
2. Optional but valuable: Certified Information Systems Security Professional (CISSP)