Track Manager - Wireless Networking
India
Job Description
Track Manager - Wireless Networking
Others, Uttar Pradesh

Job Summary

Wireless domain

Experience – 10+ Years

 

  • Ongoing management of Organization’s global Network and lead network management to provide 24x7 support.
  • Provide tier-3 (expert level) operational support to resolve critical business issues and suggest design modifications.
  • 10+ years of relevant work experience in a Network / Telecommunications role, with experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, WLAN technologies.
  • Experience in administering and supporting enterprise level Wireless environments including
    Cisco Wireless Controllers and Access Points
    Cisco ISE or other authentication platforms
    Cisco Prime

Aruba Wireless Controllers and Access Points

Arista/Mojo Wireless Controllers and Access Points. 

  • Deep experience of networking technologies to generate metrics related to Network performance, capacity, availability, failure rates.
  • Service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
  • Performance analysis, proactive troubleshooting, monitoring, maintenance and capacity planning for the Network platforms and change control with documentation.
  • Monitor and analyze statistical data to develop improvement plans for network and application performance and future growth validation
  • Management of service level agreements (SLAs) with vendors and service providers.
  • Certifications is a plus (CCNA, CCDA, CCNP, CCDP, CCIE). Minimum certification required is CCNA

This role is responsible for managing the organization’s global network, providing 24x7 support and delivering tier‑3 expertise to resolve critical issues and recommend design improvements. It requires 10+ years of experience across enterprise networking technologies, including MPLS, SD‑WAN, wireless platforms (Cisco, Aruba, Arista/Mojo), along with performance monitoring, capacity planning, and proactive troubleshooting. The position also involves service delivery ownership, data‑driven network optimization, vendor and SLA management, and relevant certifications, with CCNA as the minimum requirement.

Key Responsibilities

Wireless domain

Experience – 10+ Years

 

  • Ongoing management of Organization’s global Network and lead network management to provide 24x7 support.
  • Provide tier-3 (expert level) operational support to resolve critical business issues and suggest design modifications.
  • 10+ years of relevant work experience in a Network / Telecommunications role, with experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, WLAN technologies.
  • Experience in administering and supporting enterprise level Wireless environments including
    Cisco Wireless Controllers and Access Points
    Cisco ISE or other authentication platforms
    Cisco Prime

Aruba Wireless Controllers and Access Points

Arista/Mojo Wireless Controllers and Access Points. 

  • Deep experience of networking technologies to generate metrics related to Network performance, capacity, availability, failure rates.
  • Service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
  • Performance analysis, proactive troubleshooting, monitoring, maintenance and capacity planning for the Network platforms and change control with documentation.
  • Monitor and analyze statistical data to develop improvement plans for network and application performance and future growth validation
  • Management of service level agreements (SLAs) with vendors and service providers.
  • Certifications is a plus (CCNA, CCDA, CCNP, CCDP, CCIE). Minimum certification required is CCNA

This role is responsible for managing the organization’s global network, providing 24x7 support and delivering tier‑3 expertise to resolve critical issues and recommend design improvements. It requires 10+ years of experience across enterprise networking technologies, including MPLS, SD‑WAN, wireless platforms (Cisco, Aruba, Arista/Mojo), along with performance monitoring, capacity planning, and proactive troubleshooting. The position also involves service delivery ownership, data‑driven network optimization, vendor and SLA management, and relevant certifications, with CCNA as the minimum requirement.

Skill Requirements

Wireless domain

Experience – 10+ Years

 

  • Ongoing management of Organization’s global Network and lead network management to provide 24x7 support.
  • Provide tier-3 (expert level) operational support to resolve critical business issues and suggest design modifications.
  • 10+ years of relevant work experience in a Network / Telecommunications role, with experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, WLAN technologies.
  • Experience in administering and supporting enterprise level Wireless environments including
    Cisco Wireless Controllers and Access Points
    Cisco ISE or other authentication platforms
    Cisco Prime

Aruba Wireless Controllers and Access Points

Arista/Mojo Wireless Controllers and Access Points. 

  • Deep experience of networking technologies to generate metrics related to Network performance, capacity, availability, failure rates.
  • Service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
  • Performance analysis, proactive troubleshooting, monitoring, maintenance and capacity planning for the Network platforms and change control with documentation.
  • Monitor and analyze statistical data to develop improvement plans for network and application performance and future growth validation
  • Management of service level agreements (SLAs) with vendors and service providers.
  • Certifications is a plus (CCNA, CCDA, CCNP, CCDP, CCIE). Minimum certification required is CCNA

This role is responsible for managing the organization’s global network, providing 24x7 support and delivering tier‑3 expertise to resolve critical issues and recommend design improvements. It requires 10+ years of experience across enterprise networking technologies, including MPLS, SD‑WAN, wireless platforms (Cisco, Aruba, Arista/Mojo), along with performance monitoring, capacity planning, and proactive troubleshooting. The position also involves service delivery ownership, data‑driven network optimization, vendor and SLA management, and relevant certifications, with CCNA as the minimum requirement.

Other Requirements

Wireless domain

Experience – 10+ Years

 

  • Ongoing management of Organization’s global Network and lead network management to provide 24x7 support.
  • Provide tier-3 (expert level) operational support to resolve critical business issues and suggest design modifications.
  • 10+ years of relevant work experience in a Network / Telecommunications role, with experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, WLAN technologies.
  • Experience in administering and supporting enterprise level Wireless environments including
    Cisco Wireless Controllers and Access Points
    Cisco ISE or other authentication platforms
    Cisco Prime

Aruba Wireless Controllers and Access Points

Arista/Mojo Wireless Controllers and Access Points. 

  • Deep experience of networking technologies to generate metrics related to Network performance, capacity, availability, failure rates.
  • Service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
  • Performance analysis, proactive troubleshooting, monitoring, maintenance and capacity planning for the Network platforms and change control with documentation.
  • Monitor and analyze statistical data to develop improvement plans for network and application performance and future growth validation
  • Management of service level agreements (SLAs) with vendors and service providers.
  • Certifications is a plus (CCNA, CCDA, CCNP, CCDP, CCIE). Minimum certification required is CCNA

This role is responsible for managing the organization’s global network, providing 24x7 support and delivering tier‑3 expertise to resolve critical issues and recommend design improvements. It requires 10+ years of experience across enterprise networking technologies, including MPLS, SD‑WAN, wireless platforms (Cisco, Aruba, Arista/Mojo), along with performance monitoring, capacity planning, and proactive troubleshooting. The position also involves service delivery ownership, data‑driven network optimization, vendor and SLA management, and relevant certifications, with CCNA as the minimum requirement.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.