Track Manager - Wireless Networking
India
Job Description
Track Manager - Wireless Networking
Noida, Uttar Pradesh

Job Summary

Network SD-WAN/Router L3 Engineer with 9+ years of relevant experience in enterprise WAN, routing, and SD-WAN technologies. Responsible for advanced troubleshooting, complex configuration, major incident resolution, RCA, network optimization, upgrades, and technical support for enterprise SD-WAN and router infrastructure.

Key Responsibilities

Manage and troubleshoot complex SD-WAN, WAN, and enterprise routing infrastructure. • Troubleshoot advanced BGP, OSPF, routing, MPLS, VPN, latency, packet loss, and connectivity issues. • Manage SD-WAN policies, routing policies, application-aware routing, path selection, redundancy, and failover. • Lead technical resolution of critical/major WAN and SD-WAN incidents. • Perform detailed Root Cause Analysis (RCA) and implement corrective/preventive actions. • Plan and implement complex configuration changes, router/SD-WAN upgrades, and post-change validation. • Analyze WAN performance, bandwidth utilization, circuit health, and recurring network issues. • Coordinate complex ISP/carrier, MPLS, Internet, and branch connectivity troubleshooting. • Provide technical guidance and escalation support to L1/L2/L2.5 engineers. • Coordinate with network security, LAN, cloud, infrastructure, OEM, and telecom service providers. • Maintain technical documentation, configurations, SOPs, and knowledge articles. • Provide on-call support for critical network incidents as required.

Skill Requirements

Strong hands-on experience with enterprise SD-WAN and router management. • Advanced knowledge of TCP/IP, BGP, OSPF, static routing, route redistribution, and routing policies. • Strong experience with Cisco SD-WAN/Viptela or equivalent enterprise SD-WAN platforms. • Strong understanding of MPLS, Internet WAN, VPN, QoS, NAT, ACL, and WAN redundancy. • Experience with SD-WAN policies, traffic engineering, application-aware routing, and path selection. • Advanced troubleshooting of routing, WAN circuits, latency, packet loss, failover, and application connectivity. • Experience with network monitoring, packet analysis, and diagnostic tools. • Strong knowledge of Major Incident Management, RCA, Problem Management, and Change Management. • Strong technical communication, vendor coordination, and documentation skills. • CCNP Enterprise/CCNP-level knowledge or equivalent certification preferred.

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.