Track Manager - Wireless Networking
India
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Job Description
Track Manager - Wireless Networking
Noida, Uttar Pradesh

Job Summary

Network Reliability Engineer (NRE) L3+ with 8+ years of relevant enterprise networking experience, responsible for ensuring network availability, reliability, performance, and operational stability. The role includes advanced troubleshooting, major incident resolution, network automation, proactive monitoring, RCA/problem elimination, capacity/performance optimization, and engineering improvements across LAN/WAN, Wireless, SD-WAN, and network infrastructure.

Key Responsibilities

Lead advanced troubleshooting and resolution of complex LAN, WAN, Wireless, Routing/Switching, and SD-WAN issues. • Own technical resolution of critical/major network incidents and perform detailed RCA. • Identify recurring network issues and implement permanent corrective and preventive solutions. • Drive network reliability, availability, performance, and operational improvement initiatives. • Develop and maintain network automation for repetitive operational tasks, validation, configuration, and health checks. • Perform proactive network health checks, capacity analysis, performance optimization, and risk identification. • Support complex network changes, upgrades, migrations, and post-change validation. • Analyze network telemetry, logs, alerts, and performance data to identify issues proactively. • Improve monitoring, alerting, operational dashboards, SOPs, and engineering standards. • Provide technical guidance and escalation support to L1/L2/L3 network teams. • Coordinate with OEM/vendor, carrier, security, cloud, infrastructure, and application teams for complex issues. • Participate in critical incident/on-call support as required.

Skill Requirements

Strong hands-on experience in enterprise network engineering and operations. • Advanced knowledge of TCP/IP, BGP, OSPF, VLAN, STP/RSTP, QoS, ACL, NAT, VPN, and routing/switching. • Strong knowledge of LAN, WAN, SD-WAN and Wireless networking. • Advanced network troubleshooting, packet analysis, and performance-analysis skills. • Experience with enterprise networking platforms such as Cisco or equivalent technologies. • Experience with network monitoring, observability, telemetry, and diagnostic tools. • Knowledge of network automation and scripting, preferably Python, Ansible, APIs, or equivalent. • Strong experience in Major Incident Management, RCA, Problem Management, and Change Management. • Ability to identify recurring problems and develop automated or engineering-based solutions. • Strong technical leadership, communication, documentation, and stakeholder/vendor coordination skills. • CCNP/CCIE-level networking knowledge or equivalent experience preferred.

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.